Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Niyah Calhoun

East Chicago

Summary

Compassionate and dedicated Home Health Aide with experience at Cannan Healthcare Services, skilled in patient care and documentation. Proven ability to enhance client well-being through effective communication and emotional support. Strong time management and operational skills, ensuring safety and comfort while maintaining high standards of care.

Experienced with providing compassionate care and support to clients. Utilizes effective communication and empathy to enhance patient comfort and trust. Knowledge of managing daily living activities and patient safety protocols.

Overview

6
6
years of professional experience

Work History

Home Health Aide

Cannan Healthcare Services
12.2022 - Current
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Monitored and documented patient health status and responses to care plans.
  • Communicated effectively with healthcare professionals to coordinate care efforts.
  • Provided companionship and emotional support to enhance client well-being.
  • Maintained cleanliness and safety of living environments, adhering to infection control protocols consistently.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.

Call Center Representative

RCI
09.2019 - 07.2020
  • Resolved customer inquiries and issues via phone, ensuring high levels of satisfaction.
  • Managed multiple calls efficiently, demonstrating strong time management skills.
  • Documented interactions accurately in CRM software to maintain comprehensive records.
  • Collaborated with team members to streamline processes and improve service delivery.
  • Provided personalized assistance to clients, fostering strong relationships and promoting brand loyalty.
  • Identified upselling opportunities to increase revenue generation.

Education

No Degree - Healthcare Administration

University of Arizona Global Campus
Chandler
02-2028

Skills

  • Patient care
  • Meal preparation
  • Patient confidentiality
  • Daily operations management
  • Documentation skills
  • Healthcare administration

Interests

  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Avid Reader
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail

Timeline

Home Health Aide

Cannan Healthcare Services
12.2022 - Current

Call Center Representative

RCI
09.2019 - 07.2020

No Degree - Healthcare Administration

University of Arizona Global Campus

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Niyah Calhoun