Niyanvel Muddliar

• Used Elicitation techniques like interviewing, questionnaires, brainstorming, JAD, workshops, observation, and document analysis for requirement gathering
• Extensive experience in creating product backlog and grooming the backlog, creating Business Requirement Document (BRD), Functional Requirement Document (FRD), Story Maps, Flow charts, mock-up, Data Models, Use Case Model, Activity Diagrams using UML (Unified Modelling Language).
• Knowledge and understanding of SDLC process (Waterfall and Agile) methods and terminologies.
• Experience in Change Management
• Experience in performing Gap Analysis

SOFT SKILLS: Communication, stakeholder management, leadership, decision making, analytical thinking, critical thinking, proactiveness, conflict management, problem solving

• · Processing the Breach Cases for Service Agreement & Overseas Agreement.
• · Sending the initial recovery letter`s to the ex- associates who have Breached or Absconded from the services of the Organization.
• Processing of full and final settlements of retired and resigned employees
• Managing end-to-end PF Processing.
• Verifying Contractor’s documents on monthly basis. Whether minimum wages paid to the employees or not.
• Conducting Contractor Audit on quarterly basis

• Administration & process outsourcing organization.
• Coordinating with clients & employees.
• Any other admin. related functions