Zoho People
Niyati Mishra
Human Resource Manager
Andheri W, Mumbai
Summary
HR professional experienced in leading end-to-end operations across talent acquisition, employee engagement, performance management, and HR compliance. Skilled in building scalable HR processes, implementing HR systems, and developing people-centric policies that support strong workplace cultures.
Overview
7
7
years of professional experience
11
11
Certifications
4
4
Languages
Work History
Human Resources Manager
ClapIn Studios
07.2025 - Current
- I contributed to the organization during its early stage, including business registration and setting up the HR function.
- Developed and implemented HR policies and procedures to ensure structured operations and compliance with applicable labor laws.
- Managed the end-to-end recruitment process, including sourcing, interviewing, selection, and onboarding of employees.
- Oversaw operations, employee relations and employee engagement, ensuring smooth day-to-day functioning.
Human Resource Manager
Quest Coworks
04.2024 - 06.2025
- Handled end-to-end employee lifecycle, from recruitment to separation, ensuring smooth HR operations, and compliance.
- Developed and implemented HR policies from scratch, in line with labor laws, creating structured and compliant HR processes.
- Digitalized HR processes, transitioning from manual to digital systems, with all HR activities backed by data for better decision-making.
- Introduced goal setting, appraisal systems, KRAs, and KPIs, supported by digital tools, to strengthen performance management.
- Recruited 3 or more senior and 8 or more junior resources within 3 months, strengthening the talent pipeline and supporting organizational growth.
Human Resources Manager
Aykva LLC
04.2023 - 10.2024
- Managed the end-to-end employee lifecycle, from recruitment to separation, including onboarding, payroll management, performance management, employee grievance handling, and conducting exit interviews.
- Led recruitment initiatives, successfully filling multiple roles within tight timelines through job portals, consultants, and collaboration with department heads.
- Managed a team of four junior HR professionals, providing guidance, task allocation, and coaching to strengthen team performance.
- Handled core HR functions, including employee relations, performance management, compensation, and benefits, and HR administration.
- Fostered a positive and collaborative work culture through targeted employee engagement initiatives, and process improvements.
Senior Human Resource Executive
Aykva LLC
01.2022 - 03.2023
- Developed and implemented HR policies and handbooks aligned with legal regulations and organizational objectives.
- Drove employee engagement and relations initiatives, resolving grievances, and fostering a positive workplace culture.
- Streamlined HR processes, improving efficiency, and ensuring adherence to labor laws and internal policies.
Human Resource Executive
Ideas4transformation
07.2020 - 01.2022
- Managed end-to-end recruitment processes, including job postings, candidate screening, interviewing, selection, and onboarding.
- Addressed employee relations matters by providing guidance, resolving conflicts, and managing disciplinary actions when required.
- Conducted employee and manager training on topics such as diversity awareness, conflict resolution, harassment prevention, and performance management.
- Coordinated performance appraisal processes, including feedback collection, evaluation analysis, and improvement recommendations.
- Conducted exit interviews to gather insights and identify opportunities for organizational improvement.
- Supported implementation of HR technology solutions, including applicant tracking and performance management systems, serving a workforce of 700–800 employees.
- Led company-wide town hall meetings to communicate organizational updates and strengthen transparency.
Human Resource Trainee
Ideas4transformation
01.2020 - 06.2020
- Learn and understand HR processes, policies, and procedures under the guidance of senior HR professionals.
- Participate in training sessions to enhance skills in areas such as performance management, and employee relations.
- Assist in analyzing HR data and metrics for more than 700 to 800 employees to identify trends and insights that inform decision-making processes.
- Participate in HR audit processes to ensure compliance with internal policies, and external regulations.
- Collaborate with cross-functional teams on special projects, such as diversity and inclusion initiatives, or employer branding campaigns.
- Conducted research on industry best practices for recruitment strategies, contributing valuable insights to the talent acquisition process.
- Recorded employee complaints, and helped resolve conflicts to address issues quickly and promote healthy work environments.
Human Resources Intern
Ideas4transformation
01.2019 - 12.2019
- Assist in recruitment processes, including sourcing candidates, screening resumes, and coordinating interviews.
- Aid in onboarding activities for new hires, including paperwork completion and orientation sessions.
- Collaborate with team members to ensure compliance with HR policies and procedures. Assist in organizing and conducting employee engagement activities to foster a positive work culture and boost morale.
- Support the HR team in updating and maintaining employee records and databases accurately and confidentially for an employee strength of around 700 to 800 employees at the PAN India level.
- Gain exposure to HRIS (Human Resource Information System) software by assisting in data entry and report generation tasks.
- Shadow HR professionals during meetings, trainings, and other activities to observe and learn about various HR functions firsthand.
Education
Master of Business Administration - Human Resources Management
D Y Patil
Mumbai, Maharashtra03.2026
BMS In Human Resource Management - Human Resources Management
ASM IMCOST
Thane, Maharashtra05.2022
HSC - Commerce With Secretarial Practice
Gyanodaya Vidya Mandir
Thane, Maharashtra05.2009
SSC - CBSE
Jindal Vidya Mandir
Karnataka, India05.2007
Skills
Talent Management
Recruitment and Hiring
Compliance
File and Records Management
Human Resources Operations
Training and Mentoring
Payroll Coordination
Compensation Management
Employee Onboarding
Employee Engagement
Handbook Development
Employee Relations
Additional Information
Freelancer - HR Consultant (Remote) Soul Communications, Event Management (November 2023 - Jan 2024)
- Spearheaded the establishment of HR processes from scratch, catering specifically to the needs of freelancers within the organization.
- Developed and implemented recruitment strategies to attract top freelance talent, resulting in a significant increase in the quality and quantity of applicants.
- Designed and executed a comprehensive onboarding program, ensuring smooth integration of freelancers into the company culture and operations.
- Introduced a performance management system to evaluate freelancers' contributions and provide constructive feedback for continuous improvement.
- Implemented efficient payroll and benefits systems tailored to freelancers, ensuring compliance with relevant labor laws and regulations.
- Continuously reviewed and refined HR processes to adapt to evolving business needs and enhance overall efficiency and effectiveness.
Freelancer - HR Consultant (Remote) Career Catalysts HRC (August 2023 - October 2023)
- Provided comprehensive consulting services to Career Catalysts HRC, a small business with fewer than 10 employees, on various aspects of labor and employment law.
- Conducted in-depth research and analysis on topics including workers compensation, termination of employment, workplace safety, discrimination/sexual harassment, and employee benefits.
- Developed and delivered customized training sessions and workshops to enhance the HR team's understanding and proficiency in navigating legal complexities and ensuring compliance with relevant laws and regulations.
- Collaborated closely with internal stakeholders to address specific challenges and develop proactive strategies to mitigate risks and promote a positive work environment.
- Leveraged virtual communication tools to facilitate seamless collaboration and communication throughout the consulting engagement.
Freelancer - HR Consultant (Remote) Dyvan Media (March 2023 - May 2023)
- Collaborated with Dyvan Media to establish tailored HR processes optimized for the dynamic nature of a production house environment.
- Developed and executed recruitment strategies to attract top talent, including creative professionals, to support the company's production needs.
- Designed and implemented onboarding programs to facilitate the seamless integration of new hires into the company's culture and workflow.
- Established performance management systems to evaluate employee performance and foster a culture of continuous improvement.
- Managed payroll and benefits administration, ensuring compliance with industry-specific regulations and standards.
- Conducted regular reviews of HR processes to identify areas for improvement and implement necessary changes to enhance efficiency and effectiveness.
Software
Zoho Payroll
Keka HR Payroll
Sangam Ticket Management
Emportant HR Management
Certification
Critical Thinking For Better Decision Making
Timeline
Human Resources Manager
ClapIn Studios
07.2025 - Current
Human Resource Manager
Quest Coworks
04.2024 - 06.2025
Payroll
12-2023
HR Generalist
10-2023
Stress Management
08-2023
Business Communication
05-2023
Human Resources Manager
Aykva LLC
04.2023 - 10.2024
Manpower Management
03-2023
Compliances & Labour Laws
12-2022
Human Resource Foundation
08-2022
Being an Effective Team Member
06-2022
How to Make work meaningful
04-2022
Senior Human Resource Executive
Aykva LLC
01.2022 - 03.2023
Compensation & Benefits
08-2021
Critical Thinking For Better Decision Making
02-2021
Human Resource Executive
Ideas4transformation
07.2020 - 01.2022
Human Resource Trainee
Ideas4transformation
01.2020 - 06.2020
Human Resources Intern
Ideas4transformation
01.2019 - 12.2019
BMS In Human Resource Management - Human Resources Management
ASM IMCOST
HSC - Commerce With Secretarial Practice
Gyanodaya Vidya Mandir
SSC - CBSE
Jindal Vidya Mandir
Master of Business Administration - Human Resources Management
D Y Patil
Interests & Hobbies
- Reading Professional Literature:
Actively engage with HR literature, including books like "Drive: The Surprising Truth About What Motivates Us" by Daniel H. Pink and "The HR Answer Book" by Shawn A. Smith and Rebecca A. Smith, to stay updated on HR trends and leadership strategies.
- Networking and Attending Industry Events:
Regular participant at events such as the HR Summit and Expo 2023 in Mumbai, which focused on innovative HR practices and networking with industry leaders.
- Public Speaking:
Attended a workshop titled "Enhancing Employee Engagement Through Effective Communication" at the Mumbai HR Conclave 2024, gaining valuable insights on fostering open communication in the workplace.
- Fitness and Wellness Activities:
Committed to personal well-being through activities such as yoga and running; participated in the Mumbai Marathon 2023 to promote physical fitness and encourage a healthy lifestyle among colleagues.
- Traveling:
Explored diverse cultures through travel within India, including Maharashtra, Goa, and destinations such as Hampi and Dharmasthala, enhancing my understanding of regional diversity and cultural dynamics.
- Continuous Learning:
Pursued online courses on platforms like Coursera and LinkedIn Learning, including "Strategic Human Resource Management" and "Managing Employee Performance," to further enhance my HR expertise and stay current with industry trends.
Extracurricular Activities
Research on Impact of Social Media In Today's Youth, Imcost, Thane, Maharashtra (Jan/2020, March/2020)
While social media offers immense opportunities for connection, learning, and activism, it also poses significant challenges related to mental and physical health, privacy, and addiction., Educating youth about responsible usage and fostering a balance between online and offline activities is crucial to mitigating the negative impact of social media.
Research on Mental Health and Well-being, Imcost, Thane, Maharashtra (Jan/2021, March/2021)
Research on mental health and well-being focuses on understanding the complexities of mental health disorders, reducing stigma, improving access to care, and developing effective interventions to enhance the overall mental and emotional well-being of individuals and communities., Research on mental health yields improved interventions, informs policies, and fosters community support programs. It guides prevention strategies, drives technology solutions for accessibility, enhances workplace well-being initiatives, shapes school interventions, boosts public awareness campaigns, improves access to care, and promotes well-being practices, ultimately enhancing the lives of individuals and communities.
Wellness and Work-Life Balance in the Coworking Industry (June 2024, August 2024)
Promoted wellness and work-life balance initiatives within the coworking industry by implementing programs that support employee well-being and flexibility. Developed and facilitated workshops on stress management, mindfulness, and time management to enhance productivity and mental health. Introduced flexible work arrangements and wellness resources, fostering a culture that values both professional growth and personal well-being. Actively encouraged open communication about work-life balance, leading to improved employee satisfaction and engagement.