Nizamudeen S K
Kochin
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers.
Overview
18
18
years of professional experience
Work History
Restaurant Manager
Brunton Boatyard,CGH Earth Experience Hotels
Kochin
04.2019 - Current
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Catering Assistant
Brunton Boatyard, CGH Earth Experience Hotels
Kochin
01.2017 - 03.2019
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Maintained flexible work schedule to meet event needs.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Bar Captain
Casino Hotel, CGH Earth Experience Hotels
Kochin
06.2013 - 12.2016
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Bartender
Sheraton Jumeirah Beach Resort
Dubai
06.2005 - 12.2010
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Education
Diploma In Hotel Management - Diploma
International School of Advance Study
ErnakulamSkills
- Menu Planning
- Food Service Background
- Train Employees
- Customer Service Best Practices
- Business Operations Expertise
- Staff Development Talent
- Full Service Restaurant Background
- Staff Scheduling
Accomplishments
- Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
Affiliations
- Association of Information Technology Professionals
- National Association of Social Workers
Languages
English
Upper intermediate (B2)
Hindi
Advanced (C1)
Malayalam
Advanced (C1)
Timeline
Restaurant Manager
Brunton Boatyard,CGH Earth Experience Hotels
04.2019 - Current
Catering Assistant
Brunton Boatyard, CGH Earth Experience Hotels
01.2017 - 03.2019
Bar Captain
Casino Hotel, CGH Earth Experience Hotels
06.2013 - 12.2016
Bartender
Sheraton Jumeirah Beach Resort
06.2005 - 12.2010
Diploma In Hotel Management - Diploma
International School of Advance Study
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