Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

N Malleswara Reddy Bora

Senior Manager
Hyderabad

Summary

I am a finance professional with over 15 years of experience across various domains in financial and commercial operations. The majority of my career has been in the insurance and pharmacy sector. I have held different roles across several domains, including profit sharing and MIS reporting for a UK insurance company, NAIC Blue Book reporting (US regulatory reporting for insurance), and US taxation for a US insurance company. Additionally, I have experience in revenue accounting for a US health insurance provider and commercial finance operations (chargebacks, rebates, and medical) for a US pharmacy manufacturer. As a Senior Manager Operations, I have led transitions both onsite and remotely, participated in new account RFPs, conducted process blueprinting, and played an active role in transitioning new processes to the stabilization phase.

Overview

19
19
years of professional experience
15
15
years of post-secondary education
2
2
Certifications

Work History

Senior Operations Manager

Genpact
Hyderabad
01.2016 - Current
  • Provided leadership for continual management and employee training initiatives.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions
  • Collaborate with cross-functional teams to develop and implement process improvements and operational efficiencies
  • The ability to identify inefficiencies, streamline processes, and implement continuous improvement initiatives to optimize operations.
  • The ability to identify, assess, and mitigate risks that could impact the business's operations, reputation, and financial performance.
  • he ability to plan, organize, and manage resources to complete projects within budget, on schedule, and to the satisfaction of stakeholders.
  • he ability to communicate effectively with different stakeholders, including employees, customers, partners, vendors, and senior executives.

Deputy Manager

United HealthGroup
Hyderabad
09.2013 - 01.2016
  • Responsible for the revenue reporting, analysis, invoicing, reconciliation and revenue accounting activities for the health plan. Responsibilities will also include membership and revenue reconciliations, Month end revenue and membership projections. Provides the supporting numbers and documents for monthly financial accounting close, financial analyses and reporting.
  • Preparation& Review of reports and analyses the as required in support of the monthly financial closing process.
  • Review and analyze the monthly financial reconciliations related to various revenue sources for the health plan. Recommend accounting entries to the general ledger and set up of accruals/ reserves based on the monthly revenue analysis and reconciliations
  • Manage the monthly billing and accrual process for different revenue sources to ensure accurate financial results within established timeframes.
  • Research and evaluate trends and variances in health care revenues and receivables as well as variance analysis related to volume and rates.


Assistant Manager - Operations

Genpact
Hyderabad
10.2006 - 09.2013

Taxation from Nov 2012 to Sep 2013


led a team of five members and was responsible for coordinating the monthly close process, deriving and reporting SLAs to the customer, and ensuring timely and accurate process flow. I also had oversight of DAC expense accrual accounting, Federal Tax reconciliation review, and monthly OTP provisioning process delivery. I successfully led a project on Tax return OIT Admin process and stabilized the process.

Investments Statutory Reporting (NAIC Blue Book Regulatory Reporting) - Dec 2009 to Nov 2012

  • As part of this role, I was responsible for preparing and review of the annual and quarterly investment statements for an insurance company, which were required for NAIC Statutory filings. This involved preparing schedules for real estate, mortgage loans, bonds, common stocks, preferred stocks, and cash equivalents, as well as managing interest maintenance reserves and asset valuation reserves. Additionally, I was responsible for completing supplemental investment risks interrogatories, and preparing exhibits of net investment income and capital gains and losses.
  • Other responsibilities included planning workloads for a team of six members, mentoring and training new team members, handling customer queries and adhoc requests, and participating in quality and process automation initiatives. I also ensured any gaps in performance or quality were identified and addressed, and produced accurate reports on team performance for senior managers.

Management Information and Profit Share Team from October 2006 to December 2009

  • I led a team of four individuals to achieve process milestones, analyzed and prepared accurate profit share statements for clients, reconciled profit share statements with the general ledger, provided periodic management information system (MIS) reports, designed new MIS reports, analyzed premiums and claims, and collaborated with other team members to achieve project milestones. My role was critical in ensuring that the team met its objectives and contributed to the success of the organization.


  • Proactive in analyzing premiums and claims processed in the system, identifying discrepancies, and suggesting corrections to improve accuracy. Your contribution to the ITD Profit Share Payable Account Reconciliation Project highlights your ability to collaborate effectively with other team members to achieve project milestones.


  • Part of the ITD Profit Share Payable Account Reconciliation Project, which would have involved working collaboratively with other team members to achieve project milestones.

Accounts/Audit Assistant

T. Mohan, CA Firm
Visakhapatnam
08.2004 - 10.2006
  • I have been involved in conducting internal audits for companies, with a focus on ensuring compliance with regulatory requirements and identifying areas for improvement. Additionally, I have experience in both computer and manual accounting, which has given me a well-rounded understanding of accounting practices.
  • I have also been responsible for finalizing accounts and preparing financial statements, including Profit & Loss accounts, Balance Sheets, and computation of taxable income from various sources for filing income tax returns. This has required attention to detail and a deep understanding of accounting principles.

Education

B.Com -

Gayatri Vidya Parishad Degree College
Visakahpatnam
04.2001 - 03.2004

MBA - Finance

Symbiosis University
04.2001 - 03.2013

Skills

    Strong leadership and management skills

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Additional Information

Projects:

  • GB Project-OTP process cycle time reduction-project delivered a benefit of 31% of the annual productivity to the customer and resulted a more accurate and controlled process
  • Project on Inception to date Profit Share Payable Account Reconciliation
  • Automated the reconciliation process using MS access which resulted in productivity gain of 240 Hours PA per legal entity (total 7 entities) and improved the accuracy.
  • Automated the Subsystem review process which resulted to accuracy and reduction of 120 Hours PA of time per legal entity (total 7 entities) in review process.
  • Automated management reports and profit share calculations with Advanced Excel templates and Access databases.

Onsite Projects:

  • Schedule 6 workbook (Financial Schedules) Cycle time reduction and Streamlining project
  • Credit loss supplementary schedules clean up and recreated process with enhanced process controls and generated reporting impact of 950K

Tools and Applications:

  • Expertise in Excel, Access, and building Macros (VBA)
  • Exposure to TM1, Unified Oracle, Model N and Assure Net
  • PAM, WINGS & TCP for Investment reporting

Passport& VISA:

  • Passport Valid till 10th Dec 2032
  • US approved B1/B2 USA Visa, Valid till August 2026

· Passport Valid till 10th Dec 2032

· US approved B1/B2 USA Visa, Valid till August 2026

Certification

Green Belt [Six sigma]

Timeline

Senior Operations Manager

Genpact
01.2016 - Current

Deputy Manager

United HealthGroup
09.2013 - 01.2016

Assistant Manager - Operations

Genpact
10.2006 - 09.2013

Accounts/Audit Assistant

T. Mohan, CA Firm
08.2004 - 10.2006

MBA - Finance

Symbiosis University
04.2001 - 03.2013

B.Com -

Gayatri Vidya Parishad Degree College
04.2001 - 03.2004
N Malleswara Reddy BoraSenior Manager