Noami Benjamin
Indianapolis
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate with an eagerness to secure part- time position. Organized and bilingual candidate successful at interacting with those of various backgrounds.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Unlocking The Spectrum
12.2024 - 05.2025
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, and anecdotal notes.
- Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Customer Service Representative Team Lead
Darden-Capital Grille Of Indianapolis
05.2021 - Current
- Handled seating arrangements via Open Table in a fast paced environment.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Trained new employees.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Assisted in recruiting new hires for the customer service department, conducting interviews and making hiring recommendations.
- Led weekly team meetings to discuss performance goals, share best practices, and maintain open communication among team members.
Photography Assistant
TheIdentityComplex
06.2021 - 06.2022
- Planned and prepared for on-location and studio shoots.
- Selected and set up appropriate props, backdrops, and lighting.
- Reviewed images and selected best frames to present in client portfolio for purchase.
- Leveraged camera gear and equipment to express creative vision.
- Scheduled studio appointments to shoot wide variety of subjects.
- Took photos from different angles and perspectives to capture perfect images.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
- Managed and organized photo database using consistent naming conventions and key-wording for search optimization.
Church Nursery Worker
Lakeview
01.2017 - 05.2019
- Assisted youth with obtaining resources such as food, clothing and shelter.
- Liaised with parents of youth and community leaders to organize over 15 youth empowerment programs and activities.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
Education
Bachelor of Science - Clinical Psychology
Indiana State University
Terre Haute, IN12-2025
High School Diploma -
Covenant Christian High School
05.2020
Skills
- Dependable and Responsible
- CPR certified
- Attention to Detail
- Flexible and Adaptable
- Cultural Awareness
- Interpersonal Communication
- Self-Motivated
- Active Listening
- Organization and Time Management
- Problem Solving
- Stamina
- Empathetic
Education
true
Certification
- CPR Training - January 2025
Timeline
Registered Behavior Technician
Unlocking The Spectrum
12.2024 - 05.2025
Photography Assistant
TheIdentityComplex
06.2021 - 06.2022
Customer Service Representative Team Lead
Darden-Capital Grille Of Indianapolis
05.2021 - Current
Church Nursery Worker
Lakeview
01.2017 - 05.2019
High School Diploma -
Covenant Christian High School
Bachelor of Science - Clinical Psychology
Indiana State University
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