Noel Fernandes
Pune
Summary
Looking for a challenging position in a dynamic and professional organization, where I can enhance my skills and strength in conjunction with company's goal and objective with independent responsibility.
SALES & MARKETING // BUSINESS DEVELOPMENT // CUSTOMER SERVICE // ADMINISTRATION
Overview
16
16
years of professional experience
Work History
Team Leader
Y-axis Immigration & Overseas Careers Pvt Ltd.
- Counseling for Canada PR, Australia PR, Germany Job Seeker Visa and UK Skilled Worker Visa Program, Handling Sales for Immigration, Study Visa, Multiple Tourist Visa, Dependent Visa, Super Visa
- Handling a Sales Team of 4 members
- Giving on job training to the new employees
- Closing the Sales
- Coordinating with different departments for after sales issues
- Taking escalation calls
- Retaining the clients
- Regular follow up with customers
- Checking the day to day calling activities of the Team
- Giving regular Feedbacks to the Sales Consultants
- Conducting daily meetings
- Making the strategy to achieve the Team Target
- Helping the Sales Consultant for Sales Closure
- Monitoring the complete Branch Activities Taking Interview
Profile Account Manager
Grand Square Laminates & Interiors
Mumbai
01.2016 - 12.2017
- Selling personalize services to Existing and New members
- Renewing the membership
- Coordinating with the different departments
- Handling after Sales queries & addressing it to the concerned department.
Customer Service Associate
Eureka Outsourcing Solutions
Mumbai
10.2015 - 12.2015
- Outbound & Inbound Calls
- Calling the Insurance company to the know status of the Claims
- Updating the status to the customers
- Reporting the status to the appropriate department whether the claim is approved or rejected.
Business Development Executive
Al Khayat Investments (Dubai)
02.2010 - 07.2013
- Responsible for Business in Dubai for AIR/SEA Import
- Coordinating with the Overseas agents & Shipping Lines locally
- Coordinating with clients & customers
- Build strong customer relationships telephonically
- Monitor and report profitability
- Day to day mail exchange Customer & Agents.
Business Development Executive
Teklite – Pirelli Prysmain OY Systems
08.2008 - 06.2009
- Following up for new business opportunities with existing clients
- Generating leads from the data base provided by overseas agents & other Branches
- Cold Calls
- Fixing appointments, Identifying & developing new customer & build good business relationship with them.
Business Development Executive
Alphamed Group of Co. LLC
12.2001 - 07.2008
- Designing & implementing various marketing & promotional activities for enhancing brand awareness & visibility
- Exploring business potential, opportunities & clientele to secure profitable business volumes, Business Development and Sales
- Building and maintaining healthy business relations and ensuring maximum customer satisfaction (handling of Carrefour group, EMKE group, Bin- Sina pharmacy) Leading, training & monitoring the Performance of team members to ensure efficiency in sales operations and meeting of individual & group targets
- Ensure proper coordination among the Sales team and successfully handled the Corporate Sales
- Co- ordinate with Logistics Department for stocks & finance department for sales promotional budget and vendors for gifts and various other promotional items
- Interacting with the customers to gather their feedback regarding the product and what they like the most is considered and at the same time knowledge is given to them about the products we dealt
- To encourage team work learning and collaboration internally & externally
Education
undefined
Skills
Positive attitude towards work, Willingness to learn, Desire for self-development, Active decision-making skills, Team work and Ability to work under pressureundefined
Brief Synopsis
An astute & result oriented professional with extensive experience in managing Business Development Functions, Sales & Marketing, Customer Service & Client Relationship Management.
Personal Information
- Date of Birth: 12/16/79
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby declare that all the above mentioned information is true to the best of my belief and knowledge.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Profile Account Manager
Grand Square Laminates & Interiors
01.2016 - 12.2017
Customer Service Associate
Eureka Outsourcing Solutions
10.2015 - 12.2015
Business Development Executive
Al Khayat Investments (Dubai)
02.2010 - 07.2013
Business Development Executive
Teklite – Pirelli Prysmain OY Systems
08.2008 - 06.2009
Business Development Executive
Alphamed Group of Co. LLC
12.2001 - 07.2008
Team Leader
Y-axis Immigration & Overseas Careers Pvt Ltd.
undefined
Similar Profiles
Pranesh Nandhi RPranesh Nandhi R
Global Career Counselor at Y-AXIS Overseas CareersGlobal Career Counselor at Y-AXIS Overseas Careers
IRFAN JALEELIRFAN JALEEL
Senior Process Consultant/Lead Analyst at Y Axis Overseas CareersSenior Process Consultant/Lead Analyst at Y Axis Overseas Careers
Mridul MukhopadhyayMridul Mukhopadhyay
Client Relationship Officer at Y-Axis Overseas CareersClient Relationship Officer at Y-Axis Overseas Careers
Raghvendra SinghRaghvendra Singh
Test Engineer at SGS INDIA PVT LTDTest Engineer at SGS INDIA PVT LTD
Ankit ChhikaraAnkit Chhikara
Software Developer at Cognizant Technology Solutions, CTSSoftware Developer at Cognizant Technology Solutions, CTS