Noel Peter
Hyderabad
Summary
Dynamic professional with a proven track record at Amazon Development Centre, excelling in logistics and financial operations. Demonstrated leadership and problem-solving skills, driving process improvements and enhancing team performance. Adept at fostering trust and delivering results, with a strong focus on operational efficiency and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Proprietor
M.A.D(Mad About Dosa's)
Hyderabad
02.2024 - 06.2025
- Cultivated positive customer relationships, fostering loyalty and repeat business.
- Addressed customer complaints promptly, contributing to sustained satisfaction levels.
- Implemented marketing strategies to promote menu offerings.
- Trained staff to uphold food preparation standards, enhancing overall quality.
- Kept building areas organized and functional to promote business productivity and deliver professional appeal to customers.
Sous Chef (Part Time)
Melbourne Zoo
Melbourne
01.2019 - 05.2021
- Assisted head chef in preparing high-quality dishes in a fast-paced kitchen environment.
- Collaborated with head chef to develop daily specials and seasonal offerings that enhanced menu variety.
- Ensured food preparation and presentation adhered to high standards of quality and sanitation, contributing to customer satisfaction.
Transportation Specialist
Amazon Development Centre
Hyderabad
10.2016 - 05.2018
- Oversaw last mile transportation operations, achieving timely deliveries.
- Coordinated transportation logistics to enhance delivery efficiency and streamline supply chain operations.
- Analyzed transportation data to identify areas for process improvement and efficiency.
- Identified operational problems that impacted timely deliveries or increased costs and proposed solutions accordingly.
- Kept transportation operations in compliance with company, legal and safety requirements.
- Organized delivery schedules and provided customers with timely updates.
- Provided support to representatives for various inquiries regarding operations.
- Managed HR processes for hiring and termination of Amazon Flex representatives in US and UK markets.
Financial Operations
Amazon Development Center
Hyderabad
03.2017 - 10.2017
- Facilitated establishment of comprehensive financial operations and management of failed paychecks in Hyderabad.
- Collaborated with leadership team to develop standard operating procedures (SOPs) for earnings discrepancy investigations and pilot process of FinOps.
- Coordinated with internal teams and vendors to resolve vendor failed invoice issues.
- Analyzed the potential impact, risks, and consequences of proposed changes to compensation structures.
- Trained and Mentored associates on the process in order to deliver faster resolution to customers.
Process Executive
Harivas Technologies
Hyderabad
08.2014 - 06.2016
- Addressed queries as a Process Executive, delivering efficient assistance to stakeholders.
- Supported representatives by addressing customer queries effectively.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Certificate 2,3 & 4 - Automotive
ACE College
Melbourne, Australia08.2021
Bachelor in B.A. - Mass Communication
Loyola Academy Degree And PG College
Hyderabad04.2013
High School Diploma -
Sri Chaitanya Junior College
Hyderabad04.2009
SSC -
Little Flower High School
Hyderabad04.2007
Skills
- Leadership
- Delivering Results
- Decision Making
- Taking Ownership
- Problem Solving
- Critical thinking
- Teamwork
- Curiosity
- Learning
- Trust
Accomplishments
- Best SME Award, 01/01/17, An opportunity to train the new batches with most efficient and effective handling of the work process.
- Associate of the Month, 01/01/16, Best performance in the span of time with most efficient and effective handling of the work process.
- Awarded for process improvement during Kaizen week, Proposed Ideas and methods of Improvement in Kaizen that influenced in process change for the better.
- SDS HYD Peak RNR Award, 10/01/17, Awarded for performance in October, November, December 2017.
References
Available on request.
Timeline
Proprietor
M.A.D(Mad About Dosa's)
02.2024 - 06.2025
Sous Chef (Part Time)
Melbourne Zoo
01.2019 - 05.2021
Financial Operations
Amazon Development Center
03.2017 - 10.2017
Transportation Specialist
Amazon Development Centre
10.2016 - 05.2018
Process Executive
Harivas Technologies
08.2014 - 06.2016
Certificate 2,3 & 4 - Automotive
ACE College
Bachelor in B.A. - Mass Communication
Loyola Academy Degree And PG College
High School Diploma -
Sri Chaitanya Junior College
SSC -
Little Flower High School