Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Noel Peter

Hyderabad

Summary

Dynamic professional with a proven track record at Amazon Development Centre, excelling in logistics and financial operations. Demonstrated leadership and problem-solving skills, driving process improvements and enhancing team performance. Adept at fostering trust and delivering results, with a strong focus on operational efficiency and customer satisfaction.

Overview

11
11
years of professional experience

Work History

Proprietor

M.A.D(Mad About Dosa's)
Hyderabad
02.2024 - 06.2025
  • Cultivated positive customer relationships, fostering loyalty and repeat business.
  • Addressed customer complaints promptly, contributing to sustained satisfaction levels.
  • Implemented marketing strategies to promote menu offerings.
  • Trained staff to uphold food preparation standards, enhancing overall quality.
  • Kept building areas organized and functional to promote business productivity and deliver professional appeal to customers.

Sous Chef (Part Time)

Melbourne Zoo
Melbourne
01.2019 - 05.2021
  • Assisted head chef in preparing high-quality dishes in a fast-paced kitchen environment.
  • Collaborated with head chef to develop daily specials and seasonal offerings that enhanced menu variety.
  • Ensured food preparation and presentation adhered to high standards of quality and sanitation, contributing to customer satisfaction.

Transportation Specialist

Amazon Development Centre
Hyderabad
10.2016 - 05.2018
  • Oversaw last mile transportation operations, achieving timely deliveries.
  • Coordinated transportation logistics to enhance delivery efficiency and streamline supply chain operations.
  • Analyzed transportation data to identify areas for process improvement and efficiency.
  • Identified operational problems that impacted timely deliveries or increased costs and proposed solutions accordingly.
  • Kept transportation operations in compliance with company, legal and safety requirements.
  • Organized delivery schedules and provided customers with timely updates.
  • Provided support to representatives for various inquiries regarding operations.
  • Managed HR processes for hiring and termination of Amazon Flex representatives in US and UK markets.

Financial Operations

Amazon Development Center
Hyderabad
03.2017 - 10.2017
  • Facilitated establishment of comprehensive financial operations and management of failed paychecks in Hyderabad.
  • Collaborated with leadership team to develop standard operating procedures (SOPs) for earnings discrepancy investigations and pilot process of FinOps.
  • Coordinated with internal teams and vendors to resolve vendor failed invoice issues.
  • Analyzed the potential impact, risks, and consequences of proposed changes to compensation structures.
  • Trained and Mentored associates on the process in order to deliver faster resolution to customers.

Process Executive

Harivas Technologies
Hyderabad
08.2014 - 06.2016
  • Addressed queries as a Process Executive, delivering efficient assistance to stakeholders.
  • Supported representatives by addressing customer queries effectively.
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

Certificate 2,3 & 4 - Automotive

ACE College
Melbourne, Australia
08.2021

Bachelor in B.A. - Mass Communication

Loyola Academy Degree And PG College
Hyderabad
04.2013

High School Diploma -

Sri Chaitanya Junior College
Hyderabad
04.2009

SSC -

Little Flower High School
Hyderabad
04.2007

Skills

  • Leadership
  • Delivering Results
  • Decision Making
  • Taking Ownership
  • Problem Solving
  • Critical thinking
  • Teamwork
  • Curiosity
  • Learning
  • Trust

Accomplishments

  • Best SME Award, 01/01/17, An opportunity to train the new batches with most efficient and effective handling of the work process.
  • Associate of the Month, 01/01/16, Best performance in the span of time with most efficient and effective handling of the work process.
  • Awarded for process improvement during Kaizen week, Proposed Ideas and methods of Improvement in Kaizen that influenced in process change for the better.
  • SDS HYD Peak RNR Award, 10/01/17, Awarded for performance in October, November, December 2017.

References

Available on request.

Timeline

Proprietor

M.A.D(Mad About Dosa's)
02.2024 - 06.2025

Sous Chef (Part Time)

Melbourne Zoo
01.2019 - 05.2021

Financial Operations

Amazon Development Center
03.2017 - 10.2017

Transportation Specialist

Amazon Development Centre
10.2016 - 05.2018

Process Executive

Harivas Technologies
08.2014 - 06.2016

Certificate 2,3 & 4 - Automotive

ACE College

Bachelor in B.A. - Mass Communication

Loyola Academy Degree And PG College

High School Diploma -

Sri Chaitanya Junior College

SSC -

Little Flower High School
Noel Peter