Noel Sudhir
Secunderabad
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Objective: Enhance my professional skills, capabilities and knowledge in any organization which recognizes the value of my hard work and trusts me with responsibilities and challenges.
Overview
10
10
years of professional experience
Work History
Senior Financial Advisor
HSBC
Hyderabad
08.2019 - 12.2021
- Negotiated with creditors on behalf of clients to reduce interest rates or waive late fees.
- Provided counseling and financial education to clients on debt management strategies.
- Assessed the financial situation of clients to determine their eligibility for debt repayment programs.
- Answered client questions about factors affecting credit and recommended suggestions to improve credit scores.
Brand Developer
THE HAVILAH CO.
Hyderabad
10.2016 - 02.2019
- Coordinated photoshoots featuring products or services offered by the company in order to generate content for use across multiple channels.
- Identified opportunities for improvement in existing processes related to branding initiatives.
- Developed a strategy to increase brand awareness through various digital channels including SEO and SEM, email marketing campaigns and social media platforms.
Kindle Tech Support
AMAZON INDIA
Hyderabad
05.2015 - 03.2017
- Provided technical support to customers via phone and email.
- Identified customer needs and offered appropriate solutions.
- Performed remote diagnostics of customer systems as needed.
- Assisted customers with troubleshooting software issues.
Visual Storyteller
PROJECT NANZALA
Hyderabad
01.2012 - 01.2014
- Edited footage using Final Cut Pro X software.
- Scheduled shoots, managed budgets, and coordinated crew members.
- Attended conferences and seminars related to topics relevant to the NGO's mission.
- Created presentations using PowerPoint or other software applications to highlight key points about the NGO's work.
Education
GRADUATION IN ANIMATION DESIGN -
LOYOLA ACADEMY DEGREE & P. G. COLLEGE
01.2014
INTERMEDIATE (C.E.C) -
LOYOLA ACADEMY JR COLLEGE
01.2010
SSC -
MODEL MISSION HIGH SCHOOL LOUTHKUNTA
01.2006
Skills
- Client service and support
- Debt management
- Interpersonal and written communication
- Verbal and written communication
- Technical Support
- Team Building and Collaboration
Accomplishments
- Customer Excellence Award
- Exceptional Performer Award
- Quality Expert Award
- Opportunity to work with Ram Gopal Varma (Telugu Film Industry)
- Featured in multiple news articles related to my Photography
Affiliations
Play Music
Traveling
Photography
Cooking
Timeline
Senior Financial Advisor
HSBC
08.2019 - 12.2021
Brand Developer
THE HAVILAH CO.
10.2016 - 02.2019
Kindle Tech Support
AMAZON INDIA
05.2015 - 03.2017
Visual Storyteller
PROJECT NANZALA
01.2012 - 01.2014
GRADUATION IN ANIMATION DESIGN -
LOYOLA ACADEMY DEGREE & P. G. COLLEGE
INTERMEDIATE (C.E.C) -
LOYOLA ACADEMY JR COLLEGE
SSC -
MODEL MISSION HIGH SCHOOL LOUTHKUNTA
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