Noel Francis Louis

• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Welcoming visitors on arrival.
• Conducting security bag and vehicle searches.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Investigated suspicious activities and persons to maintain security of premises.
• Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.

Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

• Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
• Resolved issues for improved customer relations, utilizing active listening and empathy during interactions.
• Managed daily operations to ensure smooth functioning of store, maintaining clean, safe environment for customers and employees.