Dynamic Accounts Coordinator with proven expertise at Shalom Global Foundation in financial management and compliance auditing. Adept at preparing comprehensive reports and budgets, while fostering team development and enhancing customer satisfaction. Skilled in Tally ERP 9 and effective communication, driving organizational success through strategic resource allocation and project coordination.
Overview
23
23
years of professional experience
1
1
Certification
1
1
Language
Work History
Accounts Coordinator
Shalom Global Foundation
05.2024 - Current
Managed financial accounts and bookkeeping for Shalom Global Foundation and its associated projects using Tally ERP 9, ensuring accurate financial records, compliance, and timely reporting.
Prepared monthly, quarterly, and annual financial reports, budgets, project proposals, and donor reports to support organizational planning and resource mobilization.
Conducted financial management, accounting, compliance, and legal management training programs for local and regional accountants, strengthening organizational financial systems and accountability.
Coordinated and supervised internal audits and statutory audits for partner organizations, ensuring adherence to financial policies, statutory requirements, and donor guidelines.
Implemented entrepreneurship development initiatives, including business planning, resource mobilization, stakeholder networking, and capacity-building programs for community members.
Managed Livelihood Development Projects by providing financial assistance and business support to beneficiaries for establishing and expanding micro-enterprises such as grocery stores, gift shops, tailoring units, and other income-generating activities.
Planned, organized, and coordinated vocational and skill-development training programs, including LED Bulb Manufacturing Trainings conducted in Ranchi, Hazaribagh, and Jeypore, covering logistics, participant management, budgeting, and reporting.
Oversaw organizational vehicle management, including maintenance schedules, fuel monitoring, logbook management, insurance documentation, and compliance requirements.
Maintained and managed organizational assets through proper inventory control, asset tracking, verification, documentation, and reporting systems.
Supervised the operations of Vocational Training Centres, including Tailoring and Computer Training Centres, ensuring effective program implementation, student enrollment, training quality, and performance monitoring.
Managed procurement and purchasing activities for the organization, including vendor identification, quotation evaluation, purchase processing, inventory management, and compliance with procurement policies.
Coordinated administrative, financial, and operational activities across multiple projects to ensure efficient resource utilization and successful project implementation.
Initiated the payment of salaries through bank transfer and not by cheques along with electronically generated payslip.
Team Management
Creating and sustaining an environment that fosters development opportunities and motivates high performance.
Mentored new customer satisfaction officers, imparting training thoroughly on the product and regular upgradation on the same.
Customer Relationship Management
Screening / verifying new customers and answering customer queries.
Handling customer queries and requests, implementing customer feedback, retaining customers and ensuring maximum customer satisfaction.
Ensuring maximum customer satisfaction by addressing customer problems and achieving delivery and quality norms.
Business Development through resolving and giving both interim and permanent solutions to customers and thus aiming to total customer satisfaction and approaching prospective areas, both, in corporate and retail sectors.
Enhancing services planning by co-ordinating with Service & Operations.
Accountant
The Assembly of God Church School, The Assembly of God Church Teachers’ Training Junior College, The Assembly of God Church Vocational School
02.2014 - 04.2024
Preparation of Budget, Monthly reports to provide updated information to Management.
Preparation of Income Expenditure Account and Balance Sheet
Preparation of Bank Reconciliation Statement.
Preparation of Cash Book and Ledger.
Payment of TDS and Profession Tax.
Preparation of Salaries and Computation of Income Tax
Payment of Provident Fund and ESI
Preparation of Payments vouchers and cheques for payment of vouchers.
Preparation of FCRA quarterly return.
Maintain MIS of different financial reports and timely update Management Team.
Ensure Financial records are accurate through out the year.
Collection and accounting of fees.
Partnership Auditor
Compassion East India
01.2011 - 12.2013
Conduct audits on Compassion partnerships and programs against documented standards in Compassion International’s field manuals.
Travel to Compassion Church Partnership projects to conduct audits in 12 states of India.
Audits on a full range of manual standards ; (i.e. management, operational, staffing, legal, planning, procedural, and financial compliance).
Uses a facilitative approach in conducting all partnership and project audits.
Coordinate travel and audit schedule with appropriate Program Implementation and Ministry Services staff
Provide required documentation and information for local partnership and project audits
Provide regular reports and insights to Leadership on partnership and program audit findings
Raise awareness of compliance shortfalls and concerns based on audit results.
Bring attention to specific areas of risk based on audit findings.
Provide insights and analysis of specific areas to address as a result of the audit results.
Wealth Planning Officer
Tata AIG Life Insurance Company
02.2010 - 07.2010
Acted as a Wealth Planning Officer for issuing of Insurance policies (Unit Link Insurance Plans and Traditional Plans)
Was responsible for managing the Portfolio of HSBC Bank– HNI Clients.
Fraud Control Officer
Standard Chartered Bank
04.2008 - 02.2010
Handling Six Risk agencies of Eastern Region
Handling Investigation of Fraud Cases
Prepare DSR, DSA and Referral Agents empanelment Reports and Valuation reports.
Looking after the Sampling activity of all products of the Bank.like PL, SME, BIL,Credit card.
Prepare the Monthly MIS on the performance of the Fraud Control Unit Department
Expertise in handling customer queries/complaints and managing back office operations to resolve customer queries to ensure maximum customer satisfaction.
Handling the documentation and Operational Risk Audit.
Represented East India in Annual Fraud Control Unit meet of Standard Chartered bank in Goa.
Responsible for handling Six Risk agencies of Eastern India.
Recognised for excellent communication, team building and relationship management skills.
Service Support Officer
Standard Chartered Bank
08.2006 - 04.2008
Processing schedules of different requests received through phone banking, like credit card payment, fund transfer, cash pick up, cash delivery and cheque pick up.
Working on the monthly performance review (ESAU) of forty customer service Officers.
Responsible for timely preparation and reporting of the MIS on productivity of Department
Responsible for checking the discrepancies of the phone banking officers.
Accountant - Asst.
The Assembly of God Church School
08.2003 - 08.2006
Entering the fees break up structure in the Demand register manually
Prepare the Income and Expenditure Account and the Balance Sheet
Review all the entries of posting and tally with Vijaya Bank.
School Fees Docket Entry posting and data entry of Accounts.
Issuance of cheques and vouchers for the payment of the bills of vendors.
Education
B.Com -
St. Xavier’s College( Calcutta University)
01-2005
Class 12 -
The Assembly of God Church School
01-2002
Class 10 -
The Assembly of God Church School
01-2000
Skills
Computer fundamentals
Financial management
Accounting principles
Budget preparation
Compliance auditing
Customer relationship management
Project coordination
Team leadership
Training development
Problem solving
Effective communication
Analytical thinking
Attention to detail
Financial accounting
2003 certification from CMC Institute
Resource allocation
Business development
Troubleshooting and problem resolution
Logistics support
Relationship building
Quality control
Account analysis
Account supervision
Account management
Customer service
Database maintenance
Payroll administration
Time management abilities
Vendor relations
Bookkeeping
Decision-making
Write reports
Data Entry Management
Self motivation
Task prioritization
Conflict resolution
Operations management
Work delegation
Problem-solving aptitude
Phone and email etiquette
Project management
Excellent communication
Staff management
Teamwork and collaboration
Professionalism
Staff development and training
Event coordination
Travel coordination
Communication skills
Multitasking and organization
Support services
Office management
MS office suite
Personal Information
Date of Birth: 08/27/83
Marital Status: Married
Mobile Numbers
+91 9831682839
+91 8697105139
Organisational Experience
The Assembly of God Church School, Accountant - Asst., 08/01/03, 08/27/06, Entering the fees break up structure in the Demand register manually, Prepare the Income and Expenditure Account and the Balance Sheet, Review all the entries of posting and tally with Vijaya Bank., School Fees Docket Entry posting and data entry of Accounts., Issuance of cheques and vouchers for the payment of the bills of vendors.
Standard Chartered Bank, Service Support Officer, 08/28/06, 04/27/08, Processing schedules of different requests received through phone banking, like credit card payment, fund transfer, cash pick up, cash delivery and cheque pick up., Working on the monthly performance review (ESAU) of forty customer service Officers., Responsible for timely preparation and reporting of the MIS on productivity of Department., Responsible for checking the discrepancies of the phone banking officers.
Standard Chartered Bank, Fraud Control Officer, 04/28/08, 02/14/10, Handling Six Risk agencies of Eastern Region, Handling Investigation of Fraud Cases, Prepare DSR, DSA and Referral Agents empanelment Reports and Valuation reports., Looking after the Sampling activity of all products of the Bank., Prepare the Monthly MIS on the performance of the Fraud Control Unit Department., Expertise in handling customer queries/complaints and managing back office operations to resolve customer queries to ensure maximum customer satisfaction., Handling the documentation and Operational Risk Audit., Represented East India in Annual Fraud Control Unit meet of Standard Chartered bank in Goa., Responsible for handling Six Risk agencies of Eastern India., Recognised for excellent communication, team building and relationship management skills.
Tata AIG Life Insurance Company, Wealth Planning Officer, 02/15/10, 07/31/10, Acted as a Wealth Planning Officer for issuing of Insurance policies (Unit Link Insurance Plans and Traditional Plans), Was responsible for managing the Portfolio of HSBC Bank– HNI Clients.
Compassion East India, Partnership Auditor, 01/03/11, 12/31/13, Conduct audits on Compassion partnerships and programs against documented standards in Compassion International’s field manuals., Travel to Compassion Church Partnership projects to conduct audits in 12 states of India., Audits on a full range of manual standards ; (i.e. management, operational, staffing, legal, planning, procedural, and financial compliance)., Uses a facilitative approach in conducting all partnership and project audits., Coordinate travel and audit schedule with appropriate Program Implementation and Ministry Services staff., Provide required documentation and information for local partnership and project audits., Provide regular reports and insights to Leadership on partnership and program audit findings., Raise awareness of compliance shortfalls and concerns based on audit results., Bring attention to specific areas of risk based on audit findings., Provide insights and analysis of specific areas to address as a result of the audit results.
The Assembly of God Church School, The Assembly of God Church Teachers’ Training Junior College, The Assembly of God Church Vocational School, Accountant, 02/03/14, 04/30/24, Preparation of Budget, Monthly reports to provide updated information to Management., Preparation of Income Expenditure Account and Balance Sheet., Preparation of Bank Reconciliation Statement., Preparation of Cash Book and Ledger., Payment of TDS and Profession Tax., Preparation of Salaries and Computation of Income Tax., Payment of Provident Fund and ESI., Preparation of Payments vouchers and cheques for payment of vouchers., Preparation of FCRA quarterly return., Maintain MIS of different financial reports and timely update Management Team., Ensure Financial records are accurate throughout the year., Collection and accounting of fees.
Shalom Global Foundation, Accounts Coordinator, 05/01/24, Managed financial accounts and bookkeeping for Shalom Global Foundation and its associated projects using Tally ERP 9, ensuring accurate financial records, compliance, and timely reporting., Prepared monthly, quarterly, and annual financial reports, budgets, project proposals, and donor reports to support organizational planning and resource mobilization., Conducted financial management, accounting, compliance, and legal management training programs for local and regional accountants, strengthening organizational financial systems and accountability., Coordinated and supervised internal audits and statutory audits for partner organizations, ensuring adherence to financial policies, statutory requirements, and donor guidelines., Implemented entrepreneurship development initiatives, including business planning, resource mobilization, stakeholder networking, and capacity-building programs for community members., Managed Livelihood Development Projects by providing financial assistance and business support to beneficiaries for establishing and expanding micro-enterprises such as grocery stores, gift shops, tailoring units, and other income-generating activities., Planned, organized, and coordinated vocational and skill-development training programs, including LED Bulb Manufacturing Trainings conducted in Ranchi, Hazaribagh, and Jeypore, covering logistics, participant management, budgeting, and reporting., Oversaw organizational vehicle management, including maintenance schedules, fuel monitoring, logbook management, insurance documentation, and compliance requirements., Maintained and managed organizational assets through proper inventory control, asset tracking, verification, documentation, and reporting systems., Supervised the operations of Vocational Training Centres, including Tailoring and Computer Training Centres, ensuring effective program implementation, student enrollment, training quality, and performance monitoring., Managed procurement and purchasing activities for the organization, including vendor identification, quotation evaluation, purchase processing, inventory management, and compliance with procurement policies., Coordinated administrative, financial, and operational activities across multiple projects to ensure efficient resource utilization and successful project implementation., Initiated the payment of salaries through bank transfer and not by cheques along with electronic generated payslip.
Languages
English
Advanced (C1)
C1
Certification
Driving License available, Doing a Course on Goods and Services Tax and Income Tax
Timeline
Accounts Coordinator
Shalom Global Foundation
05.2024 - Current
Accountant
The Assembly of God Church School, The Assembly of God Church Teachers’ Training Junior College, The Assembly of God Church Vocational School