Nolan McComas
Kokomo
Summary
Dedicated and results-oriented professional with extensive hands-on experience in customer service and labor-intensive roles. Recognized for a strong work ethic, reliability, and a consistently positive attitude in high-pressure environments. Proficient in effective communication with customers, swiftly resolving issues, and executing physical tasks with precision and efficiency. Committed to delivering exceptional service, upholding safety standards, and fostering team success through collaboration and accountability.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Take 5 Carwash
11.2024 - Current
- Supervised daily operations to ensure high-quality car wash services and customer satisfaction.
- Trained and mentored staff on best practices for equipment use and safety procedures.
- Conducted regular maintenance checks on washing equipment to uphold operational standards.
- Managed scheduling of staff shifts to optimize labor resources during peak hours.
- Analyzed customer feedback to identify areas for service improvement and training needs.
Sales/Furniture Delivery Driver
Rent A Center
05.2024 - 11.2024
- Delivered furniture to residential and commercial locations, ensuring safe handling and transport.
- Assisted in inventory management by tracking items loaded and unloaded from trucks.
- Provided exceptional customer service during deliveries, addressing client inquiries promptly.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Handled customer inquiries and concerns regarding deliveries, resolving issues promptly to maintain positive relationships.
Laborer
Brewster Concrete
05.2024 - 10.2024
- Operated concrete mixing and pouring equipment to ensure quality construction projects.
- Assisted in preparing job sites by setting up forms and scaffolding for concrete placement.
- Collaborated with team members to execute project plans efficiently and safely.
- Utilized wheelbarrows, shovels and other tools to move, spread and level concrete.
- Contributed to a clean work environment by performing daily job site cleanup tasks.
Package Handler
FedEx
02.2024 - 05.2024
- Operated material handling equipment to ensure efficient package movement.
- Sorted and organized packages by destination for streamlined processing.
- Maintained safety protocols to minimize workplace hazards and ensure compliance.
- Collaborated with team members to optimize workflow and enhance productivity.
Shift manager
Cone Palace
07.2021 - 02.2024
- Proven ability to manage and motivate a team of employees to achieve excellent customer service.
- Strong communication and social skills to effectively communicate with team members, customers, and upper management.
- Ability to multitask and prioritize tasks in a fast-paced and high-pressure environment.
- Knowledge of labor laws and regulations and managing employee hours.
- Problem-solving skills and ability to think efficiently to find solutions to complex issues.
- Strong attention to detail and maintaining a clean, safe, organized work environment.
- Ability to lead and maintain a positive attitude to inspire team members to achieve their best.
Education
High school diploma -
Tri-central School
Sharpsville, IN05.2022
Skills
- Customer service
- Team leadership
- Problem-solving
- Time management
- Customer relationship management (CRM)
- Inventory management
- Willingness to learn
- Attention to detail
- Heavy lifting
- Punctual and reliable
- Material handling
- Job site cleanup
Certification
OSHA 10 Certified
Timeline
Assistant Manager
Take 5 Carwash
11.2024 - Current
Sales/Furniture Delivery Driver
Rent A Center
05.2024 - 11.2024
Laborer
Brewster Concrete
05.2024 - 10.2024
Package Handler
FedEx
02.2024 - 05.2024
Shift manager
Cone Palace
07.2021 - 02.2024
High school diploma -
Tri-central School