Nolan McCullough
Indianapolis
Summary
Dynamic and customer-focused professional with extensive experience at Taylors Pub, excelling in cash handling and conflict resolution. Proven ability to enhance guest satisfaction through efficient service and effective multitasking. Skilled in POS system operation and inventory management, consistently ensuring smooth operations during high-volume events.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Taylors Pub
03.2024 - 03.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Taylors Pub
03.2022 - 03.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Delivery Driver
Jet's Pizza
03.2022 - 03.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
Lifeguard
Carmel Clay Parks and Recreation
03.2020 - 03.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
Welding
Ivy Tech Community College of Indiana
Indianapolis, IN01-2020
Skills
- Cash handling
- Inventory management
- Customer service
- POS system operation
- Drink preparation
- Conflict resolution
- Multi-tasking
Accomplishments
- Generated $[Amount] in additional revenue in [Year].
- Oversaw [Number] employees in a bar bringing in $[Amount] in monthly revenue.
- Streamlined [area], resulting in [improvement].
- Saved company $[Amount] per month in inventory costs by finding new alcohol vendors.
- Implemented procedures that reduced wasted stock by [Number]%.
Certification
- Food Handler's Card or Permit - Various State Health Departments.
- SafeServe Manager Certification – National Restaurant Association.
- Basic Life Support (BLS) Certification - American Heart Association.
- Lifeguarding Certification - American Red Cross.
- Certified Welder (CW) - American Welding Society.
- Certification in Nondestructive Testing (NDT Level II or III in RT, UT, MT, PT, VT) - American Society for Nondestructive Testing.
Timeline
Bartender
Taylors Pub
03.2024 - 03.2025
Server
Taylors Pub
03.2022 - 03.2023
Delivery Driver
Jet's Pizza
03.2022 - 03.2023
Lifeguard
Carmel Clay Parks and Recreation
03.2020 - 03.2021
Welding
Ivy Tech Community College of Indiana
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