Noman Baig
Mumbai
Summary
Dynamic IT Service Technician with hands-on experience in troubleshooting and resolving technical issues, ensuring seamless IT system functionality. Proven ability to manage IT infrastructure, encompassing hardware, software, and network systems, while evaluating solutions for scalability and security. Proficient in data analysis and adept at managing virtual platforms for educational purposes. A strong commitment to enhancing user satisfaction through effective support and innovative solutions. Currently pursuing a BSC in Computer Science, ready to leverage technical expertise and a proactive approach in an IT support role
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work History
IT Intern
Desai Foundation for Change
Mumbai
06.2019 - 03.2020
- Company Overview: NGO used help peoples with Scholarships for student Medical help in Hospitals and also helping Vi person for spoken english Classes
- Troubleshoot and resolve technical issues to maintain IT system functionality.
- Researched and evaluated IT solutions for scalability, security, and integration.
- Learned data analysis, formula application, and data extraction.
- Helped in managing IT infrastructure, including hardware, software, and network systems.
- Managed Zoom for virtual spoken English classes and student registration.
- Play a big role in R&D department to make user get satisfied from their problem.
- Edited webinar videos for social media platforms.
- NGO used help peoples with Scholarships for student Medical help in Hospitals and also helping Vi person for spoken english Classes
Education
BSC-CS -
University of Mumbai
MumbaiHSC -
Maharashtra College of Art, Science and Commerce
MumbaiSSC -
Rosary High School
Mumbai, India 06.2019 - 03.2020
Skills
- Fast learner
- Ability to Work in a Team
- Communication Skills
- Hardware Troubleshooting
- Data Analysis
- Ability to Multitask
- Formula extraction on Google Sheets
Projects
Automated Fault Detection in Wood Industry using AI, Led the development of an AI-powered anomaly detection system aimed at improving quality control in the wood industry. By leveraging machine learning and computer vision, designed a solution to automatically identify defects, irregularities, and deviations in wood products during the manufacturing process., Enhanced Product Quality, Improved Detection Accuracy, Model Development, Data Collection & Preparation
Languages
- English, Proficient
- Urdu, Native
- Hindi, Native
Timeline
SSC -
Rosary High School
06.2019 - 03.2020
IT Intern
Desai Foundation for Change
06.2019 - 03.2020
BSC-CS -
University of Mumbai
HSC -
Maharashtra College of Art, Science and Commerce