Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Noman Shaikh

Mumbai

Summary

Travel Consultant with a robust background in marine and corporate bookings, particularly skilled in Amadeus for flight arrangements. Proven track record at ATPI, excelling in efficient flight option research and customer service excellence. Demonstrates strong email etiquette and a knack for tailoring travel solutions to client needs, ensuring high satisfaction rates.

Overview

7
7
years of professional experience

Work History

Travel Consultant

ATPI
Mumbai
09.2023 - Current

Flight Options Research:

Research and identify various flight options on Amadeus for clients based on their travel dates, destinations, and budget preferences.

Travel Consultant

Akbar Travels
Mumbai
04.2023 - 08.2023
  • Corporate travel bookings, Issuance, re-issuance, refunds on Amadeus.

Travel Consultant

ATPI
Mumbai
12.2022 - 03.2023
  • Flight Options Research:

Research and identify various flight options on Amadeus for clients based on their travel dates, destinations, and budget preferences.

Travel Consultant

WNS Global Services
Mumbai
08.2021 - 12.2022
  • *Expedia Travels.

    Managed ticketing and reservations using Global Distribution Systems a (GDS) such as Amadeus and Sabre.

    Book and issue airline tickets, ensuring accuracy and adherence to client preferences.

    Handle ticket exchanges, refunds, and reissues as required. Stay updated on fare rules

    Assist clients with itinerary changes, seat assignments, and special requests.

Ticketing Executive

Sutherland Global Services
Mumbai
09.2017 - 04.2021
  • *Air India, Etihad Airways, Scandinavian Airline.

    Handle PNR (Passenger Name Record) creation and management for airline reservations using Global Distribution Systems (GDS) like Amadeus.

    Assist customers with ticket bookings, including selecting appropriate flights, providing fare quotes, and issuing tickets.

    Provide exceptional customer service by promptly responding to inquiries, resolving issues, and addressing customer concerns related to ticketing and reservations.

Education

Bachelor of Commerce - Bcom

Mumbai University
Mumbai
06-2021

Skills

  • Marine and corporate bookings
  • Accommodations booking
  • Flight booking
  • Flight booking knowledge
  • Amadeus
  • Email Etiquette

Languages

Hindi
First Language
English
Intermediate (B1)
B1

Timeline

Travel Consultant

ATPI
09.2023 - Current

Travel Consultant

Akbar Travels
04.2023 - 08.2023

Travel Consultant

ATPI
12.2022 - 03.2023

Travel Consultant

WNS Global Services
08.2021 - 12.2022

Ticketing Executive

Sutherland Global Services
09.2017 - 04.2021

Bachelor of Commerce - Bcom

Mumbai University
Noman Shaikh