NOMANYANO MBOYI
Kempton Park
Summary
Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to the highest quality of service.
Overview
1
1
Language
5
5
years of post-secondary education
8
8
years of professional experience
Work History
Restaurant Hostess
12 Apostles Hotel & Spa
Cape Town
01.2022 - Current
- Managed reservation process and waitlists at Sun City Hotel and Casino, ensuring efficient seating.
- Greeted guests at Sun City Hotel and Casino with warm, professional service.
- Escorted guests to tables and dining areas with care.
- Responded to phone inquiries and provided dining information to guests promptly.
- Collaborated with servers, cashiers, and front desk teams to enhance guest experience.
Head Waitress
Mount Nelson, A Belmond Hotel
Cape Town
01.2019 - 01.2021
- Led front-of-house service at Mount Nelson, Belmond Hotel dining venues.
- Supervised wait staff during breakfast, lunch, and dinner service.
- Coordinated guest seating and table allocations with reservation teams.
- Trained junior servers on service standards and guest etiquette.
- Managed mise en place and table presentation before service.
Education
High School Diploma - Hospitality And Tourism Management
Marelane Senior Secondary
Johannesburg , South Africa 01.2006 - 12.2010
Skills
- Reservation systems
- Host stand operations
- Guest seating
- Table management
- Phone etiquette
- Reservation management
- Front-of-house operations
- Guest relations
- Service coordination
- Team supervision
- Dining room setup
Languages
English
Proficient
C2
Timeline
Restaurant Hostess
12 Apostles Hotel & Spa
01.2022 - Current
Head Waitress
Mount Nelson, A Belmond Hotel
01.2019 - 01.2021
High School Diploma - Hospitality And Tourism Management
Marelane Senior Secondary
01.2006 - 12.2010