Nomi L Sung
Indianapolis
Summary
Experienced material handler with a strong background in logistics and customer service. Showcasing exceptional time management, bilingual communication, and problem-solving abilities. Proven expertise in training new employees and improving customer experiences through meticulous cash handling and service. Dedicated to leveraging organizational skills and a customer-focused approach to drive efficient operations and achieve positive outcomes.
Compassionate Patient Care Technician with experience in both hospital and long-term care environments. Strengths include providing empathetic patient support, conducting vital sign measurements, and assisting with daily living activities. Have consistently received positive feedback from patients and healthcare team members for commitment to high-quality patient-centered care.
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
Work History
Patient Care Technician
Deaconess Midtown Hospital
Evansville
07.2025 - Current
- Assisted nurses with patient care tasks and daily activities.
- Monitored vital signs and recorded changes in patient conditions.
- Maintained cleanliness and organization of patient rooms and equipment.
- Supported patients with mobility, including walking and transferring.
- Promoted patient satisfaction by assisting with bathing, dressing, and exercising.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
General Warehouse Associate
TJ Maxx Distribution Center
07.2024 - 02.2025
- Consistently lifted materials weighing as much as 50-80 pounds.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Operated RF scanners to track merchandise and verify contents of containers.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
Material Handler
FedEx Express
11.2023 - 02.2024
- Efficiently categorized packages by destination, enhancing delivery efficiency
- Streamlined package sorting process, ensuring timely dispatch to global destinations
- Analyzed package flow, reducing sorting errors and improving delivery timelines
- Assisted in developing a team-focused approach to expedite package sorting and delivery
- Optimized package sorting workflow, significantly reducing delivery errors
Retail pick/ Trainer
Ulta Beauty Distribution Center
08.2022 - 11.2023
- Efficiently managed order picking, ensured timely delivery; trained a new team member, enhancing team productivity
- Oversaw accurate order fulfillment and trained a newcomer, while mastering skills across all departments
- Fostered team growth by training a new employee and excelled in multi-departmental roles for comprehensive support
- Unloaded and stacked materials by raising and lowering lifting devices.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Cashier / Customer Service Representative
Walmart
03.2022 - 08.2022
- Efficiently processed transactions, enhancing customer satisfaction and streamlining sales operations
- Accurately managed cash drawer, ensuring precise transactions and reducing discrepancies
- Provided exemplary customer service, resolving inquiries and building positive relationships
- Implemented coupon scanning techniques, speeding up checkout process and improving customer experience
- Resolved billing issues through careful analysis, maintaining customer trust and loyalty
- Streamlined checkout efficiency, ensuring swift service and positive customer interactions
Education
Associate of Science - Nursing Science
Ivy Tech Community College of Indiana
Evansville, IN 08.2024 - 04.2026
Diploma -
Southport High School
IndianapolisSkills
- Organizational Skills
- Problem Solving
- Training
- Time Management
- Customer Experience
- Inventory counts
- Quality assurance processes
- Customer engagement
- FLUENT IN English & Burmese ( Chin, Hakha, Falam, Mizo)
- Empowering leadership
- Healthcare documentation
- Vital signs monitoring
- Team collaboration
- CPR certification
Personal Information
Age: 21
Timeline
Patient Care Technician
Deaconess Midtown Hospital
07.2025 - Current
Associate of Science - Nursing Science
Ivy Tech Community College of Indiana
08.2024 - 04.2026
General Warehouse Associate
TJ Maxx Distribution Center
07.2024 - 02.2025
Material Handler
FedEx Express
11.2023 - 02.2024
Retail pick/ Trainer
Ulta Beauty Distribution Center
08.2022 - 11.2023
Cashier / Customer Service Representative
Walmart
03.2022 - 08.2022
Diploma -
Southport High School