NOOPUR SHARMA
Client for Life & Program Management Lead
GURGAON
Summary
Experienced PMO lead with 15 years of experience in Strategy PMO, Client lead management, Revenue growth programs, and Cross-Sell initiatives and end to end client life cycle management Consulting and BFSI, India and Global
Action-oriented with an analytical bent of mind, and ability to communicate effectively with Clients/Businesses. Currently working as a Senior Associate Director at KMPG leading a 7 member Team.
Overview
17
17
years of professional experience
Work History
Senior Associate Director
KPMG, LLP, Financial Services Assurance
2022.10 - Current
- Leading strategy driven firm wide initiatives comprising: revenue programs of solutions and account, competition positioning, Go to Market (GTM) program (business development) and new client acquisition
- Growth Revenue programs - Audit Rotate out, Digital platforms, client campaigns, BLC events
- Responsible for cross sell initiatives, driving sales & acquisition of new/support existing business
- New generation of leads through websites, events, and leveraging relationships with CXOs to create a pipeline of opportunities driving sales and revenue.
- Channel Management: Marketing PMO on Family Business Channel to generate leads and revenue opportunities
- Conceptualized and launched The CFO Board: pre-eminent body to engage with policy regulators and finance experts in India, facilitated the sponsorships from ICICI Bank and SAM. Increased board's revenue by 10% in Q1 of FY-25
- Continuously monitored industry trends to identify new opportunities for growth and competitive advantage.
- Leading the Client Relationship Module for India to effectively manage new clients, their contacts and internal connects
Associate Director
KPMG, LLP, Financial Services Assurance
2020.04 - 2022.10
- Developed and executed Client for life strategic program with CEO's office to gain high-satisfaction of clients, with measurable objectives
- Channel Performance Measurement/Analytics involving impact analysis to drive revenues
- Business Interlock : Service Lines (SLs) interlock with Sectors, Channels, Regions and Corridors (India Global)
- Outward in view of SLs from competition perspective
- Loss Analysis to derive reason of losses and utilizing them in new proposals as part of Deal Consultation Board
- Formulated specific Industry Associations for key SLs to represent the firm and its capabilities
Manager
KPMG, LLP, Financial Services Assurance
2016.11 - 2020.03
- Research on competition to get industry insights
- Managing client relationship database and enriching
- Alumni & Client Communications, TLs for sectors, HR rehire program, Markets alignment with SL, sectors and Channels, launch & inception of loss analysis program, Industry associations collaboration with CII, ASSOCHAM, AMCHAM, FICCI.
- Markets Immersion program to lead the interlock program
Specialist
Accenture
2011.02 - 2016.09
- Communication & PMO for Global Accenture teams, Brand valuation, Internal communication, PMO, revenue programs through Recruitment marketing and Innovation Jockey PMO.
- Innovation Lead for Marketing in India
Manager
HSBC Bank
2009.05 - 2010.10
- Communication & strategy Communication lead for HSBC InvestDirect, Global launch of revised brand values, PMO for Client Value Proposition
- Marketing campaigns for new client acquisition from bank to broking business
Process Leader
Deutsche Bank
2007.07 - 2009.03
- PMO for leadership communication, Messaging for Revenue Programs, Weekly Leadership Flash, Leadership communication for leadership of DB.
Education
Advanced Diploma in Mass Communication - Communications
Welingkar Institute of Management
Mumbai, India 2001.04 -
Bachelor of Science -
Modern College
Mumbai, India 2001.04 -
Skills
Program Management
Data-driven decision-making
Trained in Digital Marketing for social media for ILT members
Trained in AI driven marketing tools for analytics and client engagement
Industry Networking across Industry Association in India
Accomplishments
- Given the "Impact Award" in Deal Advisory for effectively managing Family Business Channel for revenue growth
- Business Consulting conferred "Impact Award" for the best Cross SL initiative between BC and Technology to enhance pipeline
Timeline
Senior Associate Director
KPMG, LLP, Financial Services Assurance
2022.10 - Current
Associate Director
KPMG, LLP, Financial Services Assurance
2020.04 - 2022.10
Manager
KPMG, LLP, Financial Services Assurance
2016.11 - 2020.03
Specialist
Accenture
2011.02 - 2016.09
Manager
HSBC Bank
2009.05 - 2010.10
Process Leader
Deutsche Bank
2007.07 - 2009.03
Advanced Diploma in Mass Communication - Communications
Welingkar Institute of Management
2001.04 -
Bachelor of Science -
Modern College
2001.04 -
Similar Profiles
Radhika TripathiRadhika Tripathi
Assistant Manager at KPMG, LLP, Financial Services AssuranceAssistant Manager at KPMG, LLP, Financial Services Assurance
Jia Herr TeohJia Herr Teoh
Senior Audit Associate at KPMG, LLP, Financial Services AssuranceSenior Audit Associate at KPMG, LLP, Financial Services Assurance
Edoh AlogaviEdoh Alogavi
Service Enablement Senior Associate at KPMG, LLP, Financial Services AssuranceService Enablement Senior Associate at KPMG, LLP, Financial Services Assurance