Leisure Travel Consultant
- Assisted clients with cruise bookings, itinerary planning, and travel arrangements, ensuring personalized and hassle-free experiences.
- Resolved customer inquiries, complaints, and issues in a prompt and professional manner, maintaining high levels of customer satisfaction.
- Coordinated with cruise line representatives and vendors to confirm bookings, arrange special requests, and address guest concerns prior to departure.
- Provided destination-specific information, travel tips, and recommendations to clients, enhancing their overall travel experience.
- Assisted clients in planning and booking domestic and international travel arrangements, including flights, accommodations, tours, and transportation.
- Provided personalized recommendations and travel tips based on clients' preferences and budget.
- Collaborated with travel partners and vendors to negotiate deals and secure discounts for clients.