Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Sr. Account Executive EI Sales
SCHINDLER INDIA PVT LTD
HYDERABAD
05.2023 - Current
Responsible for AMC renewals (conversions, recoveries), and extending support to the service supervisor.
Goal-oriented approach to meet the annual budget regarding the net addition in closing LIS, 24/7 CS business, digital mode of business, and collection.
Completing all the documentation associated with the contract, i.e., Tender, technical clarifications, legal documents, etc. and submitting them to the customer within the given.
Sound exposure in online and offline NIT/tender filling process in (online mode - ARIBA/GeM/DVC portal/Telangana e-tender) for government jobs.
Managed client relationships, ensuring timely communication and support.
Developed strategic account plans to enhance client engagement and satisfaction.
Collaborated with cross-functional teams to identify client needs and solutions.
Facilitated contract negotiations, ensuring alignment with organizational objectives.
Managed day-to-day client accounts, ensuring high levels of customer satisfaction.
Service Sales Engineer
KONE ELEVATOR INDIA PVT LTD
PATNA
06.2021 - 04.2023
Developed strong relationships with clients, ensuring effective communication throughout projects.
Conducted product training sessions for clients and internal staff on elevator systems.
Resolved customer inquiries by providing timely technical assistance and solutions.
Analyzed customer requirements and identified solutions that best fit their business objectives.
Evaluated customer feedback in order to identify areas of improvement for products and services.
Created sales proposals for new and existing clients based on their individual needs.
Negotiated contracts with vendors in order to secure favorable terms for supplies and materials.
Maintained a thorough understanding of the company's products, services, pricing policies, and promotional materials.
Lead Generator Cum Sales
KONE ELEVATOR INDIA PVT LTD
PATNA
07.2020 - 07.2021
Conducted market research to identify potential leads for KONE's elevator solutions.
Collaborated with sales teams to develop targeted outreach strategies for prospective clients.
Engaged with clients through phone calls and emails to nurture relationships and gather information.
Analyzed competitor offerings to refine KONE's value propositions and lead messaging.
Assisted in creating marketing materials that highlighted KONE's innovative elevator technologies.
Participated in industry events to network and generate interest in KONE's products.
Provided feedback on lead quality and effectiveness of outreach methods to improve processes.
Identified valuable leads through several key methods, including social media, networking events, and targeted marketing.
Maintained an accurate record of all sales activities in the CRM system.
Quality Engineer
Quality Austria Central Asia Pvt. Ltd
Chennai
01.2018 - 01.2019
Conducted quality inspections on incoming materials and finished products.
Developed and implemented quality control procedures for production processes.
Collaborated with cross-functional teams to resolve quality issues promptly.
Utilized statistical process control tools to monitor product quality trends.
Facilitated training sessions for staff on quality standards and best practices.
Reviewed and analyzed quality data to identify areas for improvement.
Participated in root cause analysis for non-conformance issues effectively.
Maintained documentation of quality assurance activities and compliance records.
Maintained records of all products manufactured in accordance with documentation requirements.