Noufal B S
Mechanical Engineer
Kollam,Kollam
Summary
ABOUT ME Passionate about improving the quality of people's lifestyles through unsurpassed care and service. Seeking to leverage my experience and studies of communication to empower customers within a people-driven organization to achieve their goals.
Overview
9
9
years of professional experience
12
12
years of post-secondary education
Work History
Godown Manager
N & N EXPORTS AND IMPORTS
Kollam
01.2022 - Current
- Managing the daily activities of N and N Export and Import Company, One of India’s leading spices exporter and importer
- Taking care of our fleet of vehicles maintenance, supervision of labour force and assigning daily duties
- Visiting officials and dignitaries for discussing new business opportunities.
- Developed and maintained courteous and effective working relationships.
- Passionate about learning and committed to continual improvement.
- Developed strong communication and organizational skills through working on group projects.
CUSTOMER RELATIONSHIP MANAGER
NEXA MARUTI SUZUKI
Kollam
02.2021 - 01.2022
- Generating Enquiries and Increasing leads
- Converting enquiries to sales by properly explaining about the product and having a thorough knowledge about the product line up
- Created customer support strategies to increase customer retention.
- Made customers aware of current and new programs and services.
- Managed customer relations on ongoing basis to maximize customer retention.
OPERATIONS MANAGER
PRIMELINK AUTO GARAGE
DUBAI
03.2020 - 01.2021
- Checking issues with the customer’s vehicle, providing them with cost of repair and time needed for the job to finish.Coordinating operations between workshop, spare parts and customers
- Making sure the vehicle is delivered as per scheduled time
- TECH SUPPORT
Technical Support Engineer
SUTHERLAND GLOBAL SERVICES
Cochin
03.2015 - 06.2017
- For McAfee Antivirus customers from Asia Pacific region like New Zealand, Australia, UK
- Making sure the customer had a good experience with the service provided
- Played a role in mentoring new consultants.
- Served as primary point of contact for support relating to owned solutions and products.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
Education
B.E - Mechanical Engineering
SCAD College of
Engineering and
Technology
03.2009 - 03.2013
Computer Science
Sabarigiri Higher Secondary School
03.2007 - 03.2009
River de International CBSE
School
03.2000 - 03.2006
Skills
Computer skillsundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Godown Manager
N & N EXPORTS AND IMPORTS
01.2022 - Current
CUSTOMER RELATIONSHIP MANAGER
NEXA MARUTI SUZUKI
02.2021 - 01.2022
OPERATIONS MANAGER
PRIMELINK AUTO GARAGE
03.2020 - 01.2021
Technical Support Engineer
SUTHERLAND GLOBAL SERVICES
03.2015 - 06.2017
B.E - Mechanical Engineering
SCAD College of
Engineering and
Technology
03.2009 - 03.2013
Computer Science
Sabarigiri Higher Secondary School
03.2007 - 03.2009
River de International CBSE
School
03.2000 - 03.2006
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