NOUSHAD K P
Malappuram
Summary
Experienced professional in e-Governance and Insurance, currently serving as Assistant Manager (State SPOC for Insurance) at CSC E-Governance Services India Ltd. Skilled in managing insurance operations (Motor, Health, Life, Cattle Insurance, PMFBY, NPS) and training Village Level Entrepreneurs (VLEs). Proven ability to drive campaigns, achieve revenue targets, and enhance service delivery across 800+ CSCs. Strong leadership, problem-solving, and stakeholder management skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Assistant Manager (State SPOC for Insurance)
CSC E-Governance Services India LTD
Thiruvanathapuram
09.2024 - Current
- Handling and overseeing various insurance verticals such as Motor Insurance, Health Insurance, Life Insurance, Life Insurance Renewal Premiums, PM Fasal Bima Yojana, National Pension System (NPS), and Cattle Insurance across the state.
- Led training sessions for VLEs to upskill them in insurance products, customer handling, and operational efficiency. Organized campaigns to drive insurance enrollment, contributing significantly to overall targets
- Coordinated with key insurance partners like SBI Life , Shriram Life, TATA AIA, India First, LIC, AIC, HDFC ERGO, IFFCO Tokio, Univesal Sompo and STAR Health.
- Actively managing district-level targets, focusing on engaging inactive VLEs to increase insurance penetration, especially in rural and semi-urban areas.
- Achieved substantial success in Cattle Insurance by activating new VLEs, leading to consistent policy enrollments with high premium values.
- Spearheading targeted campaigns to increase the adoption of PMFBY ensuring maximum outreach and compliance.
- Worked closely with district managers to activate new VLEs in key sectors, ensuring strategic alignment with the company's goals and objectives
District Manager
CSC E-Governance Services India LTD
Malappuram
02.2022 - Current
- Oversaw the operations of 800+ CSCs in a district, ensuring that they met all performance metrics
- Implemented performance improvement strategies, set ambitious targets, and provided training and mentoring to Village Level Entrepreneur, resulting in increased transaction count
- Developed and executed sales plans to achieve revenue targets, identifying new business opportunities, and fostering strong relationships with VLEs and partners
- Collaborated with government agencies and other stakeholders to ensure that CSCs were integrated into the larger digital ecosystem
- Successfully resolved customer / VLEs complaints and issues, maintaining a high level of customer satisfaction
- Prepared regular reports on district performance, presenting key metrics and insights to State head for strategic decision-making
Branch In Charge
India Cements Investment Services LTD
Kozhikode
08.2005 - 01.2022
- Oversee the day-to-day operations of the branch, including managing staff, handling customer inquiries, and ensuring that all compliance regulations are met
- Develop and implement marketing strategies to attract new customers and grow sales
- Manage the branch's budget and ensure that all financial targets are met
- Train and develop staff to ensure that they have the skills and knowledge to meet the needs of customers
- Resolve customer complaints and issues in a timely and efficient manner
- Developed and executed business development strategies to attract new clients and expand the branch's customer base
Dealer
Vertex Securities LTD
Kozhikode
06.2004 - 07.2005
- Make markets in securities
- Underwrite securities
- Provide investment services to investors
- Analyze market trends
- Manage risk
- Comply with regulations
Dealer
Kotak Securities LTD
Kozhikode
04.2003 - 07.2004
Education
Train the Trainers -
Divine Lab & CSC
06.2023
21St Century Employability Skills -
Wadhwani Foundation
03.2023
NSE Academy Certification in Financial Markets - Derivative Module
NSE Academy
02.2006
NSE Academy Certification in Financial Markets - Capital Market
NSE Academy
02.2005
Bachelor Of Commerce - Financial Accounting
University Of Calicut
Malappuram, Kerala03.2002
Skills
- Excellent Communication And Interpersonal Skills
- Leadership And Team Management
- Problem - Solving And Decision - Making
- Data Analysis And Reporting
- Customer Service Excellence
- Govt Policies And Schemes Knowledge
- Organizational And Time Management
- Adaptability And Flexibility
Certification
- NSE Academy Certification in Financial Markets - Capital Market, 02/01/05
- NSE Academy Certification in Financial Markets - Derivative Module, 02/01/06
- 21St Century Employability Skills - Wadhwani Foundation, 03/01/23
- Train the Trainers - Divine Lab & CSC, 06/01/23
References
- JINO CHACKO, STATE IN CHARGE - CSC eGovernance Services India Limited, +91 9884295251, jino.chacko@csc.gov.in
- Haran S P, Senior Manager Operations - INDIA CEMENTS INVESTMENT SERVICES LTD, +91 9940185196, icisl@iccaps.com
Languages
- ENGLISH
- HINDI
- MALAYALAM
Personal Information
- Passport Number: P3242958
- Date of Birth: 11/06/81
- Gender: Male
- Nationality: India
- Marital Status: Married
Timeline
Assistant Manager (State SPOC for Insurance)
CSC E-Governance Services India LTD
09.2024 - Current
District Manager
CSC E-Governance Services India LTD
02.2022 - Current
Branch In Charge
India Cements Investment Services LTD
08.2005 - 01.2022
Dealer
Vertex Securities LTD
06.2004 - 07.2005
Dealer
Kotak Securities LTD
04.2003 - 07.2004
Train the Trainers -
Divine Lab & CSC
21St Century Employability Skills -
Wadhwani Foundation
NSE Academy Certification in Financial Markets - Derivative Module
NSE Academy
NSE Academy Certification in Financial Markets - Capital Market
NSE Academy
Bachelor Of Commerce - Financial Accounting
University Of Calicut
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