Dynamic Business Development Manager with a proven track record at The Mango Advertising, excelling in brand partnership development and sales strategy execution. Skilled in data analysis and team building, I have successfully optimized margins and enhanced operational efficiency, driving significant growth and fostering strong customer relationships.
- Established and nurtured new brand partnerships, ensuring alignment with company objectives.
- Developed a new team, focusing on training, growth, performance measurement, and incremental procedures.
- Improved efficiency by managing margin optimization, payment terms, and the ordering process.
- Led Quick Commerce ops and multi-category execution (frozen, meat, breakfast, etc.).
- Built brand partnerships, optimized margins, and streamlined payments.
- Drove sales via campaigns, reviews, and performance strategies.
- Managed inventory, SKUs, and team development.
- Solved supply chain issues and leveraged data tools (Shoptree, Tableau) for insights.
- Launched a hyperlocal business vertical, expanding product assortment and brand presence.
- Onboarded merchants and drove category-specific sales growth.
- Oversaw order fulfillment, delivery turnaround, and returns resolution.
- Led customer retention campaigns and ensured seller satisfaction.
- Delivered daily MIS reports and collaborated across teams to streamline operations.
- Onboarded new sellers and activated unique product listings on the Flipkart platform.
- Managed seller accounts as a Key Account Manager, ensuring end-to-end operational support.
- Promoted FBF and warehousing solutions to enhance seller experience and fulfillment.
- Curated catalogs and guided sellers on trending product opportunities.
- Consistently met weekly targets for sales growth and seller acquisition.
- Oversaw corporate sales across NCR, consistently meeting revenue and business growth targets.
- Built B2B pipelines through client meetings, proposals, and tailored solution offerings. - Expanded business via new franchises, kiosks, and strategic partnerships.
- Led a team while managing customer relations, issue resolution, and administrative reporting.
- Executed BTL marketing activities and maintained financial and performance tracking systems.
- Streamlined team operations through training, daily reporting, and performance monitoring, improving service quality and accountability.
- Led a 15-member support team, delivering prompt query resolutions, and consistently achieving key customer satisfaction metrics.
- Collaborated across multiple city teams, enhancing coordination, and driving higher customer engagement and brand value.
- Managed inventory and data processes, utilizing tools like Excel, Google Sheets, and internal platforms to reduce waste and boost efficiency.
- Executed new projects and contributed to audits and branding, demonstrating strong adaptability and ownership in dynamic environments.
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I, hereby declare that the above statements made are complete and true to the best of my knowledge and belief.