N Ravi Chaitanya
Territory Sales Manager
Hyderabad
Summary
Results-oriented Territory Sales Manager with high energy levels and passion for customer service and sales. Polished in increasing sales volume by developing business opportunities and implementing effective sales programs. Critical thinker possessing first-rate multitasking, problem-solving and communication skills. Expertise in reducing turnover and minimizing shrinkage.
Overview
3
3
Languages
13
13
years of professional experience
Work History
Territory Sales Manager
Paytm
10.2025 - Current
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
- Set ambitious yet achievable sales targets for the territory team; provided motivation through ongoing coaching and guidance towards goal attainment.
- Mentored junior sales team members, sharing best practices and fostering a positive work environment.
- Assisted in hiring and training new team members, fostering a culture of continuous learning and development within the department.
Territory Sales Manager
Airtel
11.2022 - 03.2024
- - Led and motivated a high-performing sales team to consistently meet and exceed targets.
- - Designed and executed regional marketing and Below The Line campaigns to increase brand visibility.
- - Recruited, trained, and improved performance of team leaders and executives.
- - Managed product pre-launch promotions to drive awareness and sales.
- - Collaborated with cross-functional teams to ensure seamless service delivery and issue resolution.
Store Manager
Airtel
04.2018 - 10.2022
- - Managed a broad product portfolio including Data, Postpaid, Prepaid, and Devices, catering to both B2B and B2C corporate segments.
- - Planned and implemented marketing promotions and events to increase store traffic and boost sales.
- - Analyzed store performance metrics to identify improvement areas and develop strategies for enhanced operational efficiency.
- - Trained and mentored team members, fostering higher job satisfaction and team morale.
- - Optimized store processes and workflows, leading to improved employee productivity.
- - Oversaw merchandising, inventory control, cash handling, audits, and maintenance operations to ensure smooth store functioning.
Zonal Manager for Acquisition Experience
Airtel
08.2015 - 03.2018
- - Led a team to ensure a seamless acquisition experience for all customers.
- - Managed the end-to-end activation process for Postpaid, Prepaid, and Broadband services.
- - Conducted thorough address verifications for new postpaid customers, ensuring precise customer profiling.
- - Facilitated the conversion of the acquisition experience into a digital process.
- - Collaborated with cross-functional teams to improve collection of bad debts.
Customer Service & Switch Administrator
LS Broadband Pvt. Ltd.
01.2013 - 08.2015
- - Managed the acquisition process for new customer onboarding, ensuring a seamless and efficient experience.
- - Provided functional and technical support by expertly troubleshooting and diagnosing hardware and software issues for desktops, laptops, LAN, and remote systems.
- - Streamlined communication and coordination between departments to promptly address customer concerns.
- - Enhanced customer retention through adept problem-solving skills and nurturing enduring client relationships.
- - Managed Internal Call Center systems and oversaw maintenance of key customer service hubs, including POP hubs and truck hubs.
Education
B.Sc - Computers
Osmania University
Hyderabad01-2013
Skills
Effective sales strategy development
Team development
Retail operations management
Market expansion strategies
Data-driven market analysis
Business development
Project management expertise
Relationship management
Customer engagement through telesales
Channel sales strategy
Data manipulation with SQL
Data analysis with Python
Experienced with MS Office applications
Interests
Traveling, Fitness, Data Science Exploration And Learning
Timeline
Territory Sales Manager
Paytm
10.2025 - Current
Territory Sales Manager
Airtel
11.2022 - 03.2024
Store Manager
Airtel
04.2018 - 10.2022
Zonal Manager for Acquisition Experience
Airtel
08.2015 - 03.2018
Customer Service & Switch Administrator
LS Broadband Pvt. Ltd.
01.2013 - 08.2015
B.Sc - Computers
Osmania University