N.R Rupesh Kumar
Chennai,TN
Summary
Professional with strong expertise in process management and optimization. Skilled at enhancing operational efficiency, driving continuous improvement, and ensuring compliance with industry standards. Focused on team collaboration and delivering impactful results while adapting to changing requirements. Known for analytical problem-solving, effective communication, and leadership in high-pressure environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Deposit Operations Specialist
Quinte Financial Technologies
04.2023 - Current
- In my role, I efficiently handled account closures and maintenance updates, and renewals of Certificates of Deposit (CDs), ensuring compliance and high customer satisfaction
- I monitored transactions for suspicious activity, executed BSA closures, managed Individual Retirement Accounts (IRAs), and collaborated with internal teams to resolve operational issues and streamline processes
- Additionally, I identified opportunities for process optimization, contributing to improved accuracy, efficiency, and regulatory compliance
- Collaborated closely with other departments for achieving operational excellence across the organization.
- Investigated basic issues and escalated more complicated concerns.
- Answered telephone or online requests and completed interactions quickly to meet productivity goals.
- Improved process efficiency by analyzing, identifying bottlenecks, and implementing corrective actions.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
Education
Bachelor of Arts - BANKNG MANAGEMENT
A.M.JAIN COLLEGE
Chennai, India01.2022
H.S.C -
LITTLE FLOWER MATRIC. HR. SEC.s SCHOOL
01.2019
S.S.LC -
LITTLE FLOWER MATRIC. HR. SEC. SCHOOL
01.2017
Skills
- Banking Operations
- Compliance Management
- Customer Service Excellence
- Transaction Monitoring
- Process Improvement
- Problem Solving
- Data Accuracy & Attention
- Cross-functional Teamwork
- Time Management
- Leadership
- Microsoft Excel
Awards
- Driving for Success Award – Axos Bank, USA
Recognized from client for exceptional performance and significant contributions to operational excellence. - Trailblazer Award – Quinte Financial Technologies, India
Awarded for outstanding achievement in training, demonstrating excellence in enhancing the overall development and success of the training program. - Enabler Award – Quinte Financial Technologies, India
Honored for extended support in deposit operations, playing a key role in improving the efficiency and effectiveness of operational processes. - Proficient Award – Quinte Financial Technologies, India
Recognized for excellence in deposit operations, demonstrating outstanding skills and commitment to quality performance.
Languages
English
Advanced (C1)
Tamil
Bilingual or Proficient (C2)
Telugu
Upper intermediate (B2)
Certification
- Project Management Professional (PMP)
- Six Sigma Certification
Hobbies and Interests
- Reading
- Travelling
- Gardening
Personal Information
- Date of Birth: 03/31/02
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Disclaimer
I hereby declare that the details above are correct and true to the best of my knowledge.
Timeline
Deposit Operations Specialist
Quinte Financial Technologies
04.2023 - Current
- Project Management Professional (PMP)
- Six Sigma Certification
Bachelor of Arts - BANKNG MANAGEMENT
A.M.JAIN COLLEGE
H.S.C -
LITTLE FLOWER MATRIC. HR. SEC.s SCHOOL
S.S.LC -
LITTLE FLOWER MATRIC. HR. SEC. SCHOOL
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