N SAI KRISHNA
Hyderabad
Summary
Detail-oriented Software Engineer with 7+ years of experience in mobile and web application testing and development. Expertise in iOS debugging, defect tracking with Jira, and automated testing using Selenium. Proven track record of enhancing software quality through effective collaboration and comprehensive testing methodologies. Strong analytical skills and commitment to delivering high-quality software solutions. Results-driven QA Engineer specializing in mobile app testing and defect resolution. Known for effective troubleshooting strategies and comprehensive testing methodologies, committed to delivering high-quality software solutions and improving operational efficiency. Detail-oriented Software Engineer with a strong focus on mobile app testing and automated solutions. Proven ability to conduct thorough debugging and root cause analysis, enhancing software quality and user experience.
Overview
8
8
years of professional experience
Work History
HCL Technologies Pvt Ltd,Software Engineer
Uber
09.2022 - Current
- Executed debugging and triage for iOS applications, resolving rider, driver, and Eats issues.
- Collaborated with developers and support teams to expedite issue resolutions.
- Analyzed logs from Wisdom, U-Monitor, and Xcode to identify system failures.
- Created test accounts to validate app scenarios according to Jira requirements during installation.
- Updated Jira tickets with detailed notes, reproduction videos, and relevant Xcode files.
- Classified issues as 'Repro' or 'No-Repro' with comprehensive root-cause analysis.
- Utilized Kobiton for device testing and crash analysis of applications.
- Managed restaurant operations by configuring orders, accounts, menus, and payment features.
- Participated in regular meetings with stakeholders to discuss project progress, changes, challenges.
- Analyzed user requirements to develop software solutions and created technical specifications.
- Conducted code reviews to ensure adherence to coding standards and best practices.
- Documented software designs and architecture for future reference and maintenance.
- Resolved customer issues by establishing workarounds and solutions to debug and create defect fixes.
- Assessed code during testing stage to determine potential glitches and bugs.
- Combined root-level authentication and authorization technologies with ongoing system design to harden finished solutions.
Offshore QA Engineer
Verizon
03.2021 - 07.2022
- Conducted functional, web, and app testing, including regression and defect logging.
- Developed comprehensive test plans and estimations for automation and manual testing.
- Analyzed test cases to ensure complete coverage of design requirements.
- Executed automated test scripts while debugging and generating summary reports.
- Managed defect analysis and tracking in Jira to facilitate effective resolution.
- Participated in weekly technical discussions with clients and on-site teams.
- Coordinated with cross-functional teams to enhance product quality and performance.
- Performed regular quality audits to ensure adherence to management systems.
- Collaborated with development teams to identify and resolve issues.
- Conducted regression testing on system updates and enhancements.
- Documented test results and created detailed bug reports for tracking.
- Mentored junior QA staff on best practices and testing methodologies.
- Reviewed requirements and specifications to ensure comprehensive test coverage.
- Conducted functional, regression, performance, integration and user acceptance testing.
- Developed test plans and strategies for QA testing.
- Participated in daily stand-up meetings to discuss progress on projects and tasks assigned.
- Identified and documented any defects found during the course of testing.
- Worked closely with development teams to ensure quality assurance standards were met throughout the project life cycle.
- Created detailed bug reports with steps to reproduce identified issues.
- Collaborated with developers to troubleshoot problems and resolve them in a timely manner.
- Reviewed requirements specifications for completeness and accuracy prior to beginning the QA process.
- Analyzed test results from multiple platforms to ensure consistent behavior across all devices.
Test Engineer
NTT DATA Global Delivery Services Limited
11.2017 - 01.2021
- Designed and executed comprehensive test cases, sets, and suites for web applications.
- Automated prioritization of test cases, maximizing testing efficiency.
- Maintained automated nightly build verification tests to ensure quality assurance.
- Ensured version control and configuration management for all test objects and environments.
- Collaborated with developers on bug resolution and managed defect tracking.
- Prepared detailed estimates for task durations with associated confidence levels.
- Documented defects encountered during testing, enhancing communication with development teams.
- Mentored junior testers on best practices in testing methodologies and tools.
- Analyzed system requirements to create test cases.
- Developed test plans and strategies for products.
- Collaborated with development teams on fixing bugs and improving existing features.
- Created test data for validating scenarios based on functional requirements.
- Participated in project meetings to provide insights on testing timelines and requirements.
Education
Bachelor of Degree
Kakatiya University
Hyderabad07-2017
Skills
- Mobile app testing and debugging
- Automated testing with Selenium
- JUnit and TestNG frameworks
- MySQL database management
- Root cause analysis
- Defect tracking and resolution
- API testing and validation
- iOS application debugging
- Technical documentation creation
- Issue classification
- Team collaboration and management
- Troubleshooting strategies
- Code review practices
- JIRA and functional testing
- Cross-functional collaboration
- Agile methodologies
- MS Office tools
Professional Experience
Software Engineer, SUNIND systems pvt ltd , Hyderabad from August 2017 to Jul 2022
Disclaimer
- I hereby declare that the above details are true to the best of my knowledge and that I’ll do my best for the good of the organization.
SAP ID
52111098
Timeline
HCL Technologies Pvt Ltd,Software Engineer
Uber
09.2022 - Current
Offshore QA Engineer
Verizon
03.2021 - 07.2022
Test Engineer
NTT DATA Global Delivery Services Limited
11.2017 - 01.2021
Bachelor of Degree
Kakatiya University