N. Suman RAJ
Hyderabad
Summary
Career Summery: Investigating diagnosing and resolve all network issues. Upgrading and repairing faults on systems, Network and peripheral devices. Setting up of firewalls and system authorization Excellent in designing and maintaining of LAN, WAN and Ethernet.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
11
11
years of professional experience
Work History
Tech-Lead Support
EZONE SECURITY SOLUTIONS P LTD
07.2023 - Current
- Provided technical support for end users when required.
Project Consultant Engineer
VANTAGE INTEGRATED SECURITY SOLUTIONS P LTD
08.2015 - 06.2023
- RBI (Reserve Bank of INDIA) CCTV Resident Engineer under AMC contract
- Maintenance of L3 switches & L2 switches
- Maintenance of server's (HPE) & Workstation’s all are connected in one domain
- Created Network diagram for RBI CCTV
- Health checkup of Server's and Switches
- Raid 6 configuration for Storage and Creating separate storage space
- Trace out the errors and clearing that error logs
- Maintaining username and passwords
- Keep changing password
- Hardware & software updates like OS, Antivirus etc
- Dual log in for administrator for all servers
- Configuration of server's and OS installation
- We have redundancy for L3 switch, Recording server and Management server
- Using Milestone and Allgovision software’s for cameras
- Milestone XProtect Management Client 2022R2 (version 22.2a) using for cameras settings (like adding, edition, deleting etc.) & Milestone XProtect smart Smart client for viewing and playback
- Explanation & Support Clinical trial efforts at customer site(s) also
- 2 Analytics we are using i.e
- Sabotage and Virtual line
- Following the payments of AMC & Bill’s submission
- Act as a subject Matter Expert inside of the customer support organization by demonstrating superior excellence in both Technical and Procedural aspects of the job
Network Engineer
LOOKMAN ELECTROPLAST INDUSTRIES LTD
Ameerpet
07.2013 - 07.2015
- Products are:- CCTV(IP & Analog), Access, FAS, BMS, IAS, Flap Barriers, Boom Barriers, WLD, Rodent, Fire Extinguisher, Fire Fighting All Security equipment’s
- Experienced in CCTV (IP & Analog), Access Control Systems, Fire Alarm Systems (FAS), Boom Barriers, and all safety and security equipment
- Installation, troubleshooting and maintenance of all safety and security equipment
- Ability to manage Project and Supervise the work that is being carried out
- Coordinate with vendors, customers, developers, engineers, and support personnel to develop highly scalable, globally deployed authentication systems
- Manage technical stacks of engineers across multiple enterprise platforms
- Conduct weekly training sessions for L1 & L2 engineers
- Managed teams of 20+ employees and monitored the projects to ensure the progress
- Creatively solved customer issues and provided resolutions to achieve the highest level of customer satisfaction
- Raid configuration
- Responsible for day-to-day technical support and issue resolution
- Educate end customers and vendors on various systems and solutions
- We are System Integrators working with various OEMs, Coordinate with them on-call and remotely to resolve issues
- Certified by Hikvision and Honeywell for CCTV systems
Education
B. TECH - ECE
D.V.R.C.E.T.
Andhra PradeshDIPLOMA - ECE
Govt Polytechnic NZB.
S.S.C -
Viveka Vardhini High School.
Skills
- Leadership and teamwork
- Risk management
- Good Communication skills
- Technical problem solving
- Technical documentation writing
- Problem-solving abilities
- Testing and debugging
- Team building
- Time management abilities
- Server Management
- Quality Assurance
- Operating systems
- Data synchronization
Accomplishments
Best employee award, Lookman Electroplast Industries Ltd, 2014, Hyderabad
Projects
RBI CCTV Engineer, Hyderabad, 149, 7, Management server (2), Recording server (3), Failover server (1), Video Analytic Server (1) Havells Warehouse, Kandlakoya (Medchal-Rangareddy), Cameras survey, installation and Maintenance Havells Main Office Building, Ranigunj (Hyderabad), Cameras survey, installation and Maintenance MMTC-PAMP, Hyderabad, Vijayawada, All security equipment’s are CCTV, Biometric, Access control, Burglar Alarm & Smoke alarm Astral Company, Cameras installation and Maintenance HAL (Hindustan Aeronautics Limited), Cameras survey Sardar Vallabhbhai Patel National Police Academy, Cameras Survey RBI Staff Quarters, 5 locations under maintenance NMDC (National Mineral Development Corporation), Site survey AP Tourism, Cameras installation
Disclaimer
I am confident of my ability to work in a team. I hereby declare that the information furnished above is true to the best of my knowledge.
Languages
- English
- Hindi
- Telugu
Personal Information
- Father's Name: ANANDH
- Date of Birth: 10/09/87
- Gender: Male
- Marital Status: Married
References
References available upon request.
Timeline
Tech-Lead Support
EZONE SECURITY SOLUTIONS P LTD
07.2023 - Current
Project Consultant Engineer
VANTAGE INTEGRATED SECURITY SOLUTIONS P LTD
08.2015 - 06.2023
Network Engineer
LOOKMAN ELECTROPLAST INDUSTRIES LTD
07.2013 - 07.2015
B. TECH - ECE
D.V.R.C.E.T.
DIPLOMA - ECE
Govt Polytechnic NZB.
S.S.C -
Viveka Vardhini High School.
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