Summary
Overview
Work History
Education
Skills
Internship
Certification
Rewards and Recognition
Timeline
Generic

Nupur Chandra

Thane

Summary

With 10 years of extensive experience in banking management, I specialize in client relationship management, strategic planning, and team leadership. My expertise includes cultivating key client relationships, delivering exceptional results aligned with organizational objectives, and proficiently utilizing Microsoft Office (Word, Excel, PowerPoint) and specialized banking applications (SAS, Compas QDE, Flexcube, Cadex). I bring strong communication, interpersonal, and problem-solving skills, aiming to drive operational efficiency and contribute to organizational success. I am actively seeking a challenging career opportunity to leverage my skills and advance within the banking industry.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Deputy Manager

Axis bank
Mumbai
02.2023 - Current

Internal transfer from Citi Bank to Axis Bank following the acquisition of Citibank India’s consumer banking business effective March 01, 2023.

  • Experienced AML Investigator with expertise in transaction monitoring and SAR filing. Demonstrated ability to understand internal AML typologies for banking clients. Proactively monitor case ages and escalate when needed at L1 and L2 levels.
  • Use independent & professional judgement when reviewing AML investigations in addition to all policies, procedures & ensure that regulatory standards are met
  • Reporting unusual client activity which might relate to money laundering Utilize internal & external sources to research & investigate cases
  • Work with AVP to collate metrics & other data as requested, also to increase efficiency & productivity

Assitant Manager

Fino Payments Bank
Mumbai
04.2020 - 01.2023
  • To review alerts generated in I-AML system monitoring through reports provided by Product/operation team, identification, preparation of Ground of suspicion

Deputy Manager

HDFC Bank Ltd
Mumbai
09.2017 - 03.2020
  • To review alerts generated in SAS AML system and Compass QDE monitoring through reports provided by Product/operation team, identification, preparation of Ground of suspicion,Efficiency in working on SAS,Compas QDE, Flexcube, Utility, monitored and due diligence over 80-100 accounts for suspicious activities on daily basis within TAT

Analyst

THE ROYAL BANK OF SCOTLAND BUSINESS SERVICES PVT. LTD.
Delhi
04.2014 - 08.2017
  • Managing apart of Group Operation Services in Personnel Business Banking in RBS and in ABN AMRO operations, Taking care of customer satisfaction by providing them high quality services,Perform Quality check on the cases processed by the make analyst and give a right path to the cases processed incorrectly

Education

MBA - HR & FINANCE

Galgotia institute of management and technology (UPTU)
01.2013

Bachelor's - B.COM (Hons.) with IT

St. Aloysius College Jabalpur (M.P)
01.2011

Intermediate -

D.A.V Public school (CBSE BOARD)
01.2008

HSC -

St.Joseph's School (CBSE BOARD)
01.2006

Skills

  • Customer Service Relationship
  • Analysis
  • Training
  • Regulatory Compliance
  • Communication
  • Quality Checking
  • Anti Money Laundering
  • KYC
  • Banking Operation
  • Mortgages
  • Client Management
  • Correspondent Banking
  • Suspicious Transaction Reporting
  • Overdraft Facility
  • Customer Due Diligence
  • Reviewing Red Flag Indicators Alerts
  • Resolving Branch Queries
  • Transaction Monitoring

Internship

  • National thermal power corporation (NTPC), Unknown
  • Bharat Sanchar Nigam Ltd (BSNL), Unknown
  • Reliance Industries, 2 months

Certification

  • November 2023, IIBF - AML & KYC

Rewards and Recognition

  • Awarded with Spot and Bronze ovation (September 2016) for Star performance for month
  • Awarded silver ovation for the quality checking of processed cases with the non-core activities for Q3 2015
  • Core Member of RBS Fun Committee

Timeline

Deputy Manager

Axis bank
02.2023 - Current

Assitant Manager

Fino Payments Bank
04.2020 - 01.2023

Deputy Manager

HDFC Bank Ltd
09.2017 - 03.2020

Analyst

THE ROYAL BANK OF SCOTLAND BUSINESS SERVICES PVT. LTD.
04.2014 - 08.2017

MBA - HR & FINANCE

Galgotia institute of management and technology (UPTU)

Bachelor's - B.COM (Hons.) with IT

St. Aloysius College Jabalpur (M.P)

Intermediate -

D.A.V Public school (CBSE BOARD)

HSC -

St.Joseph's School (CBSE BOARD)
Nupur Chandra