Project Manager with 9+ years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations.
Career Highlights -
- Rich experience in managing website projects, serving several Fortune 500 clients from over 10 countries
- Played key roles in closing over $3 million worth renewals and upsell opportunities
- Managed knowledge base and LMS, hosting over 500 user enablement content across 6 product verticals
- Mentored 5-12 member global teams, while being the wingman for their growth and success
1. Project Management: Planning, executing, and delivering web projects on time, within budget, and in alignment with business priorities.
Proficient in project management ERPs such as Zoho, Agile, Asana, Trello, JIRA, and Microsoft Projects.
2. Agile and Scrum Master: Experienced in Agile methodologies and serving as Scrum Master, facilitating sprint planning, daily stand-ups, and retrospectives to enhance team collaboration and project efficiency.
3. Web Development: Skilled in HTML, CSS, and JavaScript, with expertise in platforms such as WordPress, WooCommerce, Shopify, SquareSpace, Wix, Magento, and Custom CMS.
4. Client Engagement: Managing end-to-end website creation, including sitemap creation, UI/UX design, client presentations, and collaboration with development teams.
Experience working with high-profile clients such as Involved Holidays, The Legal Partners, British American Business Council, and One Capital Real Estate.
5. Collaboration: Close collaboration with designers, developers, and marketing/sales teams to optimize workflows and ensure project quality and timely delivery.
6. Analytics and SEO: Utilizing analytics tools to derive insights for SEO strategies, performance enhancements, and troubleshooting.
7. Maintenance and Support: Management of monthly website maintenance activities and client billing processes.
Professional Achievements
1. Collaborated on various campaigns for prominent platforms such as Times of India Online and TLC - The Calling.
2. Contributed to the development and enhancement of e-commerce websites, including Skore and BlackBerrys.
3. Focused on achieving quarterly targets aligned with KPIs while managing multiple client accounts.
4. Key clients include BlackBerrys, Times of India, Discovery, Skore, NMIMS, Axe, and Hershey’s.
Professional Achievements
1. Collaborated with HDFC Bank, IDFC Bank, and Dr. Reddy’s Pharmaceuticals to enhance their digital services.
2. Transformed the HDFC Forex card acquisition process into a fully digital experience, significantly streamlining the offline procedure.
3. Implemented a GST model across all customer-facing online product portals for HDFC Bank, ensuring compliance and efficiency.
4. Identified the need for a revamped corporate website for Dr. Reddy’s and guided the team through conceptualization, UX redevelopment, coding, and CMS integration.
5. Designed and pitched microsites for 12 countries where Dr. Reddy’s operates, enhancing their global digital presence.
Professional Achievements
1. Successfully revamped the corporate website of Piaggio by conducting an in-depth analysis of the target audience and their expectations.
2. Developed a comprehensive digital strategy for Rio, facilitating its inaugural entry into the digital space through extensive competitor research.
3. Managed the social media presence for Monginis and its premium chocolate brand, Brugge, while planning engaging social media campaigns for various occasions.
Project management