Nupur Das
Inside Sales Specialist
Pune
Summary
Dynamic Inside Sales Specialist with a proven track record at Kollmorgen, excelling in customer relationship management and lead generation. Leveraged AI tools for campaign optimization, enhancing client satisfaction and driving revenue growth. Known for innovative problem-solving and fostering strong client relationships, resulting in increased referrals and repeat business.
Overview
10
10
years of professional experience
Work History
Inside Sales Specialist
Kollmorgen
11.2021 - Current
- Delivered exceptional customer service by addressing concerns promptly, ensuring repeat business and generating positive referrals.
- Developed and deepened customer relationships to drive revenue growth.
- Streamlined the sales process by implementing CRM software to track lead progress, organize customer information, and monitor sales performance.
- Answered customers' questions regarding products, prices, and availability.
- Collaborated with marketing team to develop targeted campaigns for specific products and services, resulting in increased lead generation.
- Developed strong client relationships through effective communication, understanding their needs, and providing tailored sales solutions.
- Enhanced team collaboration by sharing successful strategies during weekly meetings, fostering an environment of continuous learning and improvement.
Demand Generation Executive
Copernicus Consulting Pvt Ltd
12.2020 - 07.2021
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Identified trends and assessed opportunities to improve processes and execution.
- Managed cross-functional teams for successful project completion within budgetary constraints and deadlines.
- Expanded market presence by identifying new business opportunities and forging strategic partnerships.
Sr. Demand Generation Executive
XDBS
11.2019 - 11.2020
- Responsible for dialing the BANT campaign.
- Understanding the campaign requirements, doing market research, contact discovery, and identifying the right contact person from LinkedIn, ZoomInfo, LeadIQ, Manta, etc.
- Generate highly qualified, targeted leads.
- Create a database for lead generation.
Sr. Business Development Executive
Saleszip
09.2018 - 09.2019
- Implemented creative problem-solving strategies to address unforeseen challenges during project implementation.
- Expanded client base by identifying and capitalizing on new business development opportunities.
- Responsible for creating email marketing campaigns to promote a product or service. Determines the target audience, devises a campaign, and launches an email campaign to create buzz or generate leads for the business.
- Identify the target audience, and grow our email list.
- Ensure prompt and accurate communication with clients via email to minimize unsubscribes.
- Use statistical analysis and reports to create campaigns.
- Report on sales revenue generated from the email marketing effort.
- Include persuasive call-to-actions in advertisements and promotions.
- Develop the list segmentation for all direct and interactive marketing campaigns, and communicate requirements to the primary database vendor.
Research Analyst
Ziff Davis Salebuild
07.2016 - 09.2018
- Analyzed large volume of data to identify patterns, trends and correlations.
- Conducted in-depth qualitative and quantitative research to identify trends and generate insights.
- Understanding the market. Contact discovery from social networking sites. Identifying and categorizing the right contacts for the target market for different services, software, and applications.
- Created and maintained database to store research data.
- Generate highly qualified, targeted leads, and actionable market intelligence.
Education
Certificate in Digital Marketing & Strategy - Digital Marketing
IIM Indore
Indore, India 04.2001 -
Certificate On Generative AI Martermind - Artificial Intelligence
Outskill
Bengaluru, India 04.2001 -
Post Graduate Diploma in Business Administration - Operations Management
Symbiosis Centre For Distance Learning
Pune, India 04.2001 -
Bachelor of Arts - English Literature
Burdwan University
Durgapur, India 04.2001 -
Skills
Customer relationship management
Lead Generation & Qualification Strategy
Lead Nurturing & Retargeting Campaigns
AI-Powered Content Creation (Email, Ads, Blogs, Social Media)
Prompt Engineering for Marketing & Sales Use Cases
Voice-of-Customer Insights for Marketing Strategy
AI Tools for Campaign Optimization & Personalization
Timeline
Inside Sales Specialist
Kollmorgen
11.2021 - Current
Demand Generation Executive
Copernicus Consulting Pvt Ltd
12.2020 - 07.2021
Sr. Demand Generation Executive
XDBS
11.2019 - 11.2020
Sr. Business Development Executive
Saleszip
09.2018 - 09.2019
Research Analyst
Ziff Davis Salebuild
07.2016 - 09.2018
Certificate in Digital Marketing & Strategy - Digital Marketing
IIM Indore
04.2001 -
Certificate On Generative AI Martermind - Artificial Intelligence
Outskill
04.2001 -
Post Graduate Diploma in Business Administration - Operations Management
Symbiosis Centre For Distance Learning
04.2001 -
Bachelor of Arts - English Literature
Burdwan University
04.2001 -