Nupur Deshmukh
Home Baker
Nagpur
Summary
Skilled Baker with exceptional knowledge of baking times, methods, temperatures and flavors. Well-versed in proper function and maintenance of bakery utensils and equipment. Experienced home baker with over 11 years of experience in bakery industry. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Home Baker
Self Employed
Nagpur
08.2011 - Current
- Packaged and labeled baked goods.
- Established merchandising, sales and profit objectives to drive business success.
- Baked customized cakes and chocolates based on customers' needs.
- Successfully communicated, convinced and maintained relationships with corporate companies, local cafes for tie-ups and regular supply of products to their employees and customers.
- Successfully identified and maintained relationships with wholesale distributors for raw material.
- Filled out inventory and production sheets for maintaining stock levels.
- Frosted and iced cakes, cupcakes and coffee cakes.
- Developed new products based on dessert trends.
- Recruited, hired and trained staff of hardworking associates.
- Established and maintained positive vendor relationships.
- Managed inventory, labor, expenses and other operational processes.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
- Cleaned and maintained kitchen equipment and oven.
- Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
- Prepared all bakery items in accordance with standards of quality, quantity control, taste and presentation.
- Served customers with professional and effective customer service.
- Conducted cakes and chocolates workshops regularly.
Senior Education Counselor
Institute of Hardware Technology
Nagpur
05.2010 - 08.2011
- Helped students develop organizational, time management and study skills.
- Collaborated with parents and faculty to address problems and grow student success.
- Taught lessons to students and faculty regarding issues such as bullying.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Conducted individual and group counseling sessions.
- Counseled students regarding course and program selection, class scheduling and registration and career planning.
- Empowered students through counseling and skill-building exercises.
- Taught classes and presented self-help or information sessions on subjects related to education and career planning.
- Planned and promoted career planning presentations, work experience programs and career workshops.
- Oversaw career and job fairs to connect students with area schools and employers.
- Prepared students for later educational experiences by encouraging exploration of learning opportunities and perseverance through challenging tasks.
- Identified issues that hindered student academic achievement.
- Encouraged students to explore age-appropriate and career-related opportunities.
- Collaborated with teachers and administrators in development, evaluation and revision of programs and in preparation of master schedules for curriculum offerings.
- Instructed individuals in career development, job search and application strategies, resume writing and interview skills.
House Keeping Trainee
Hotel Center Point
Nagpur
06.2007 - 07.2008
- Monitored company inventory to keep stock levels and databases updated.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Successfully learnt room making with all the amenities.
Front Office Trainee
Hotel Center Point
Nagpur
05.2008 - 06.2008
- Pleasantly answered calls for multi-line switchboard for large office and directed callers to appropriate employees.
- Received packages and mail at front desk and dispersed to correct employees.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Successfully handled and managed room reservation calls.
Front Office Trainee
Hotel Center Point
Nagpur
05.2008 - 06.2008
- Pleasantly answered calls for multi-line switchboard for large office and directed callers to appropriate employees.
- Received packages and mail at front desk and dispersed to correct employees.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Successfully handled and managed room reservation calls.
Front Office Trainee
Lotus Suite Mumbai
Mumbai
07.2006 - 08.2006
- Pleasantly answered calls for multi-line switchboard for large office and directed callers to appropriate employees.
- Received packages and mail at front desk and dispersed to correct employees.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Successfully handled and managed room reservation calls.
Food and Beverage Trainee
Lotus Suite Mumbai
Mumbai
05.2006 - 07.2006
- Prepared food orders to support waitstaff and other team members.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Distributed food during busy peak periods to drive customer satisfaction.
- Greeted customers at counter to fulfill requests and answer questions.
- Learned other teammates' work tasks to train as backup.
- Plated hot meals and salads in aesthetically pleasing arrangements.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Masters - Hospitality
LAD & SRP College
Nagpur 08.2022 - Current
Bachelor of Technology - Hotel Management
LAD & SRP College
Nagpur 08.2005 - 07.2009
Skills
Baking
Certification
International Air Transport Association (IATA) Foundation Diploma
Timeline
Masters - Hospitality
LAD & SRP College
08.2022 - Current
Home Baker
Self Employed
08.2011 - Current
Senior Education Counselor
Institute of Hardware Technology
05.2010 - 08.2011
International Air Transport Association (IATA) Foundation Diploma
09-2008
Front Office Trainee
Hotel Center Point
05.2008 - 06.2008
Front Office Trainee
Hotel Center Point
05.2008 - 06.2008
House Keeping Trainee
Hotel Center Point
06.2007 - 07.2008
Front Office Trainee
Lotus Suite Mumbai
07.2006 - 08.2006
Food and Beverage Trainee
Lotus Suite Mumbai
05.2006 - 07.2006
Bachelor of Technology - Hotel Management
LAD & SRP College
08.2005 - 07.2009
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