Nupur Mukherjee

Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

• Over 10 years’ experience in Quality, Analytics and Operations
• Created internal audit processes and tests as they relate to regulatory and compliance financial guideline.
• Maintained monthly average target of quality control evaluations completed per day/per month.
• Recommended opportunities for improvement to ensure improved compliance and mitigated risk.
• Immediately alerted management to critical deficiencies, violations of policies, and/or regulations discovered during the evaluation process.
• Observed trends and made recommendations for improving work processes, reducing errors and increasing customer satisfaction.
• Worked with executive leaders across value streams to ensure business continuity plans were in place in the event of a disaster or outage.
• Strong listening and interpretative skills for facilitating understanding of issues and solution design.
• Trained in Six Sigma concepts and BI tools for visualization.

• Achieved Efficient Training by introducing Decision Tree
• Prepared guidelines to create process workflow