Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nupur Shukla

Nupur Shukla

MUMBAI

Summary

Product Analyst with a decade of end-to-end business analysis experience in the IT industry and expertise in full software life-cycle implementation, upgrades, production support, roll out & product enhancement. Go-live assistance till post implementation support. Eager to support tech team with leadership and guidance over a wide range of product development efforts.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Product Analyst

Optum Global Solutions
Noida
06.2021 - Current
  • Identified product gaps and generated innovative ideas to expand market share, improve customer experience and drive growth.
  • Created prototypes and visual mockups by liaising and collaborating with designers.
  • Defined and analyzed product metrics to facilitate growth of product.
  • Worked with engineers to improve user experience and confirm builds meet user specifications.
  • Managed product demonstrations, testimonials and benchmarks for performance evaluation.

Product Owner

Vitech Solutions Pvt Ltd
Hyderabad
08.2020 - 04.2021
  • Outlined new feature plans and specifications.
  • Gathered detailed use cases and requirements through regular on-site visits, virtual meetings and customer advisory board sessions.
  • Managed pre-production and production product deployments.
  • Advocated for developing critical features in beginning steps to identify and resolve technical issues.
  • Partnered with software development team to design custom applications and trackers to meet client needs.
  • Assessed projects against budgets and timelines, keeping team and assignments on task.

Senior Business Analyst

Optum Global Solutions Pvt Ltd
Hyderabad
05.2015 - 08.2020
  • Determined opportunities to improve workflow by adding and modifying processes, revamping use cases for each initiative and creating new components for each functional area.
  • Developed new analytical systems to improve essential business metrics visibility.
  • Developed understanding of customer workflows to deliver precise recommendations for challenging problems.
  • Identified and analyzed user requirements, procedures and processes to develop optimization strategies.
  • Defined key data points and data sources to track against measurable performance indicators and produce useful reports.

Software Engineer

Atos Syntel
Pune
03.2013 - 04.2015
  • Met with stakeholders, product teams and customers throughout system development lifecycle.
  • Engaged with user experience designers crafting clean interfaces with simple, intuitive interactions and functions for software package.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
  • Tackled development tasks based on system requirements and documented approaches.

Education

Bachelor's of Engineering - Electronics And Communication Engineering

Bansal College of Engineering
Indore, Madhya Pradesh
05-2012

Skills

  • Prioritization and Execution
  • Requirements Building & Gathering
  • Agile Software Development
  • End to End Feature Delivery
  • Wireframe Design
  • Product issue resolution
  • Roadmap development
  • Documentation Management

Certification

  • ITIL Certification
  • AHM 250
  • CSPO Certification
  • Currently pursuing Product Management Diploma from ISB

Timeline

Senior Product Analyst

Optum Global Solutions
06.2021 - Current

Product Owner

Vitech Solutions Pvt Ltd
08.2020 - 04.2021

Senior Business Analyst

Optum Global Solutions Pvt Ltd
05.2015 - 08.2020

Software Engineer

Atos Syntel
03.2013 - 04.2015

Bachelor's of Engineering - Electronics And Communication Engineering

Bansal College of Engineering

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Nupur Shukla