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Nupur Srivastav-Head Of Global Operations
Summary
Head of Global Operations driving business growth, operational excellence, and organizational transformation across global markets reporting directly to the Global CEO. Proven track record of Leading cross-functional functions including Operations, Human Resources, Sales, Business Development, Digital Marketing, and SAP Training & Consulting. Successfully scaled teams and recruited 80+ professionals globally, while building high-performance cultures and KPI-driven organizations. Experienced in leading strategic initiatives, optimizing business processes, managing global stakeholders, and driving revenue growth through operational efficiency and team leadership. Recognized for aligning people, processes, and business objectives to deliver sustainable growth and long-term organizational success.
Overview
9
9
years of professional experience
2
2
Certification
Work History
Head of Global Operations
Kabeer Consulting Group (Global SAP Partner)
09.2022 - Current
- Led end-to-end Human Resource operations, aligning HR strategies with organizational goals and business growth objectives.
- Managed the complete employee lifecycle, including talent acquisition, Onboarding, performance management, employee engagement, employee relations, retention strategies, and exit management.
- Successfully recruited and onboarded 80+ professionals Globally across diverse functions, including SAP Business One Functional Consultants, SAP Technical Consultants, SAP S/4HANA Consultants, SAP Sales Specialists, Developers, IT Recruiters, Bench Sales Recruiters, US IT Recruiters, and Educational Counselors with the help of LinkedIn Recruiter, Naukri Recruiter, Indeed and Monster India
- Led workforce planning, recruitment strategy, interview processes, salary negotiations, and talent acquisition initiatives to support organizational growth.
- Directed employee performance management processes, including KPI/KRA setting, performance reviews, appraisals, career development, and grievance resolution.
- Spearheaded organizational culture-building initiatives, employee engagement programs, rewards & recognition activities, and retention strategies.
- Led the Digital Marketing department, overseeing SEO initiatives, website management, content strategy, and online brand visibility while managing a team of 5 marketing professionals of Digital Marketing.
- Successfully managed and expanded global SAP training operations for SAP Business One and SAP S/4HANA, overseeing program delivery, student engagement, and operational excellence.
- Played a key role in business development and sales operations for SAP solutions, conducting client meetings, delivering product demonstrations, preparing proposals, and driving revenue growth.
- Led and mentored a high-performing sales team of 16–17 professionals, establishing sales targets, monitoring performance, and implementing growth strategies.
- Collaborated with senior management to develop business strategies, improve operational efficiency, and achieve organizational objectives.
- Oversaw cross-functional coordination among HR, Sales, Marketing, and Training departments to ensure seamless business operations and sustainable growth.
- Developed and implemented HR policies, SOPs, and employee handbooks to ensure operational consistency and legal compliance.
- Spearheaded recruitment initiatives, reducing hiring turnaround time and improving quality of hires across departments.
- Designed and executed workforce planning strategies, manpower budgeting, and succession planning for critical business functions.
- Established and monitored KPI/KRA frameworks and performance appraisal systems to drive employee productivity and accountability.
- Managed cross-functional teams to ensure seamless project execution across regions.
- Managed the development and implementation of new processes and systems related to global operations.
Accountant
R D Outsourcing Services
Ghaziabad
01.2020 - 12.2021
- Managed end-to-end bookkeeping, financial reporting, and account reconciliations for Australian clients.
- Prepared BAS, GST, payroll, and compliance-related reports in accordance with ATO regulations.
- Handled Accounts Payable, Accounts Receivable, month-end closures, and financial statement preparation.
- Utilized Xero, MYOB, QuickBooks, and SAP to maintain accurate financial records and reporting.
- Ensured timely compliance with Australian accounting and taxation requirements.
Administration Executive
Logicalflip Communication Pvt Ltd
Noida
02.2019 - 12.2019
- Oversaw daily administrative operations and streamlined office coordination.
- Maintained accurate records, documentation, and MIS reports to support decision-making.
- Coordinated meetings, travel arrangements, and managed vendor relationships to ensure operational efficiency.
- Supported HR, finance, and operational activities to ensure smooth business functioning.
- Handled office administration, procurement, and facility management.
Education
US Certified Management Accountants -
Institute of Management Accountants, USA
USA 06-2022
Bachelor of Commerce (B.Com.) -
CCS University
Ghaziabad01-2019
CIA+, Accounting -
The Institute of Computer Accountants
Kolkata03-2016
Intermediate - Commerce
Kendriya Vidyalaya, CBSE Board
Ghaziabad01-2016
High School -
Kendriya Vidyalaya, CBSE Board
Ghaziabad01-2014
Skills
- Global Operations Management
- KPI Management
- SAP S/4HANA
- SAP Business One
- SAP ERP Consulting Sales
- CRM Management
- Client Relationship Management
- Digital Marketing & SEO
- Cross-Functional Leadership
- Advanced Excel & Reporting
- Microsoft Office Suite
- HRMS Platforms
- Quickbooks
- MYOB Account Right
- MYOB AO
- MYOB AE
- XERO
- Tally
- HandiLedger
Certification
- US CMA (Certified Management Accountant)
Institute of Management Accountants, USA - CIA+ (Certified Industrial Accountant)
ICA Institute (Institute of Computer Accountants), Kolkata
Hobbies and Interests
- Reading Business & Leadership Books
- Mentoring Young Professionals
- Fitness & Wellness Activities
- Public Speaking
- Networking & Community Engagement
Personal Information
- Father's Name: Mr. Anil Srivastav
- Date of Birth: March 3rd, 1999
- Marital Status: Unmarried
Disclaimer
I hereby declare that the above information provided is the true to the best of my knowledge and belief.
Timeline
Head of Global Operations
Kabeer Consulting Group (Global SAP Partner)
09.2022 - Current
Accountant
R D Outsourcing Services
01.2020 - 12.2021
Administration Executive
Logicalflip Communication Pvt Ltd
02.2019 - 12.2019
US Certified Management Accountants -
Institute of Management Accountants, USA
Bachelor of Commerce (B.Com.) -
CCS University
CIA+, Accounting -
The Institute of Computer Accountants
Intermediate - Commerce
Kendriya Vidyalaya, CBSE Board
High School -
Kendriya Vidyalaya, CBSE Board