Summary
Overview
Work History
Education
Skills
Websites
Activities
Professional Expertise
Personal Traits
Disclaimer
Certification
ISO 27001 :2022 Lead Auditor Pragramme Certified
Languages
Timeline
Generic
Nupur Sharma

Nupur Sharma

Noida,Uttar Pradesh

Summary

Client-focused Business Manager offering diverse experience in customer service, business management, and project coordination. Quickly builds relationships with both new clients and business audiences. Quick learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.

As an ISO 27001 Lead Auditor, I have successfully established and managed Information Security Management Systems (ISMS) to ensure compliance with international standards. I am a proactive communicator and project manager, dedicated to fostering a culture of security awareness and ensuring continuous improvement in cybersecurity practices.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Business Manager - Cyber Security Division

EC Council
01.2021 - Current
  • Develop and implement a detailed plan for executing the Security Awareness Program, ensuring alignment with client needs and organizational objectives.
  • Collaborate with cross-functional teams, such as sales, marketing, and IT, to align the Security Awareness Program with broader organizational goals and initiatives.
  • Establish and track client satisfaction metrics, such as Net Promoter Score (NPS) or satisfaction surveys, to gauge the success of the Security Awareness Program and client satisfaction levels.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
  • Collaborate with clients to understand their specific requirements and tailor the Security Awareness Program to meet their unique organizational needs.
  • Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.

Manager B2B Sales & Marketing

Quick rides
02.2020 - Current
  • Identifying new organizations and companies as clients and strategic partners
  • Pitch Carpooling business concepts to the Enterprises and convince them for allowing campaigns at their respective locations
  • Maintaining relationships with existing and new sourced companies
  • Working cross-functionally with product and on-ground team to articulate and develop new opportunities that meet client needs
  • Provide short- and long-term market forecasts, reports, and trends to assist business development in the acquisition of B2B clients
  • Perform industry and competitive analysis to inform the sales process and help positioning and messaging
  • Perform ongoing tracking and reporting on B2B marketing initiatives
  • Develop and execute B2B marketing plans that may include PPC, email campaigns, participation in industry conferences and events, webinars, and website updates.

Manager - Corporate Business

TOPSGRUP
01.2019 - 01.2020
  • Managing a sales team in order to maximize sales revenue and exceed corporate-set goals
  • Evaluating business potentials from new clients for both local and international market venues as well as Live Events portfolios for opportunities
  • Handled corporate services for Clients like IBM, Airtel, Capgemini, TCS, Mastercard, Pfizer and many more
  • Contacting potential clients to establish rapport and arrange meetings
  • Experience in making sales collateral materials, DOS in annual sales plans, MOMs, presentations, and Excel reports for various types of business
  • Supervising and assisting the Sales and Operation Team in on-ground duties and activities ensuring goals are met in an efficient and effective manner
  • Planning includes strategic initiatives, competitive market analysis, annual goal setting, and insights on new areas of opportunities
  • Leading and attending nurturing programs to maximize Sales generation leads and high rise in revenues
  • Working closely with the Director of Sales & Events which includes briefing, research, planning, training, deployment, alignment, coverage, follow-ups, notes, debriefing
  • Takeaways resulting in the completion of event menus and service standards
  • Developing and driving strategic and promotional plans for Sports Events and Rental Sales across the India region
  • Experience in building long-term relationships with clients
  • Study business financials from the past to measure potential earning power in upcoming tournaments and events

Assistant Project Manager

Worldex India Exhibitions and Promotions Pvt. Ltd.
07.2017 - 09.2018
  • Proficient experience in Exhibition space sales, revenue generation and business development
  • Played a major role in transforming a B2B direct sales to SME's and enhanced business enterprises while promoting two-way global investment and business hub
  • Building business relations with trade associations and renowned brands to understand their requirements and providing best solutions as per industry type
  • Promoting HKTDC products & services marketplace leading to rise in revenue generation
  • To identify and nurture suitable BTL agency partners to drive targeted buyers/customers engagement strategy
  • Handling Visitor Promotion roles and responsibilities to connect Indian SME's with business clients and partners across the globe
  • Created, negotiated and managed the contract and procedures for each client
  • Monitored performance metrics, client communications, conflict resolution, and compliance issues
  • Facilitated customer-centric and metric-driven culture by improving collaboration between lenders, sales team and operations, creating accurate reporting and implementing enhanced pricing standards
  • Plan and execute all digital marketing, including SEO/SEM, PPC Ads, Google analytics, AdWords, marketing database, social media and display advertising campaigns
  • Running Social Media Campaign with the help of Digital Marketing Agencies
  • Coordinating and participating in promotional activities and trade shows working with developers, advertisers and production managers to market products and services of a semi-government body Hong Kong Trade Development Council (HKTDC)
  • Building effective brand recruitment strategy to target the leads and work closely with in marketing interfaces (Micromarketing, communication, content, CRM and digital insights)
  • Motivated and supported an internal team to achieve each client's goal and comply with the specific charity's mission
  • Coordinate and implement all operations within an event managing operational and administrative functions to ensure specific projects are delivered efficiently.

Business Development Manager

KDS GROUP INDIA
09.2015 - 07.2017
  • Accomplished sales and marketing, human resource objectives through employee management programs
  • Prospect potential customers using various direct methods such as cold calling and face to face meetings, and indirect methods such as networking
  • Work closely with CBM to ensure product promotion is maintained at an optimum level
  • Collaborate with the internal team ensuring marketing objectives are understood and build towards the fruitful plan
  • Explored new channels of communication to fulfill customer requirements
  • Data information seeding and recommending to strategic plans and reviews
  • Performed BTL services for different product promotions
  • Experience in end to end customer service standards by resolving problems
  • Administration of employee allowance programs and conducted various employee training programs
  • Handled sales and services for various products such as Zero gravity massage chairs, a product of Robotouch Pvt
  • Ltd.

International Marketing Consultant

AMITY UNIVERSITY
12.2014 - 08.2015
  • Generated leads to promote National & International Campuses
  • Developed and maintained market leadership position amongst top campuses by increasing admission sales and achieving customer satisfaction level
  • Admission counseling and conversion of overseas VISA process for students
  • Worked on the Employee Management System
  • Worked with vendors for promotions, language test programs like as IELTS and PTE for in source and outsource candidates.

Education

Intermediate -

Delhi Public School - DPS
Aligarh, Uttar Pradesh

Master of Business Administration - MBA (HR/Marketing) -

Jagan Institute of Management Studies (JIMS)
Jaipur, Rajasthan
01.2016

Bachelor of Engineering / Bachelor of Technology - B.Tech (Computer Science and Engineering) -

Jagannath Gupta Institute of Engineering and Technology
Jaipur, Rajasthan
01.2014

Skills

  • Business Strategy Development

  • Operations Management

  • Customer Life Cycle Management

  • Product Sales & Promotion

  • Project Management

  • Microsoft Office, Management Information System and Internet Applications

  • Team Building and Leadership

  • Cross-Functional Collaboration

  • Risk Assessment and Management

Activities

  • Presented Paper in National Level Conference on "ROLE OF DATABASE IN REAL TIME SYSTEM".
  • Selected in "Google Student Ambassador Programme" organized by Google Inc.
  • Attended a workshop on "E-Robotics".
  • Got Position in Ramp Walk and Dancing organized in College Fest (Verve).
  • Participated in Quiz Competitions.
  • Organized various Sale cum Promotional events in different malls and societies.

Professional Expertise

  • With over a decade of experience in the cyber security awareness domain, I have honed a deep understanding of the complexities and nuances of digital threats and security protocols. My expertise spans developing and implementing comprehensive security awareness programs that educate and empower employees to recognize and mitigate cyber risks. I have successfully led initiatives to enhance organizational resilience against phishing, social engineering, and other cyber attacks through tailored training sessions, simulations, and continuous education strategies. My background also includes collaborating with cross-functional teams to ensure security best practices are integrated into the organizational culture, thereby safeguarding sensitive information and maintaining compliance with industry standards.

Personal Traits

  • Good logical, analytical skills, creative thinking, adaptable and responsive change.
  • Quick grasping, examining risk and potentials.
  • Confident and optimistic approach.
  • Positive attitude and team work.
  • Ability to work under time, accuracy, pressure and minimal supervision.

Disclaimer

Nupur Sharma 22 June, 2022

Certification

ISO 27001 : 2022 Lead Auditor Certified

ISO 27001 :2022 Lead Auditor Pragramme Certified

Incorporated as an ISO 27001 Lead Auditor, having qualified on the first attempt, showcasing a strong foundation in ISO 27001 standards. Successfully established and managed comprehensive Information Security Management Systems (ISMS), driving continuous improvement and ensuring rigorous compliance with industry best practices.

Languages

English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)

Timeline

Business Manager - Cyber Security Division

EC Council
01.2021 - Current

Manager B2B Sales & Marketing

Quick rides
02.2020 - Current

Manager - Corporate Business

TOPSGRUP
01.2019 - 01.2020

Assistant Project Manager

Worldex India Exhibitions and Promotions Pvt. Ltd.
07.2017 - 09.2018

Business Development Manager

KDS GROUP INDIA
09.2015 - 07.2017

International Marketing Consultant

AMITY UNIVERSITY
12.2014 - 08.2015

Intermediate -

Delhi Public School - DPS

Master of Business Administration - MBA (HR/Marketing) -

Jagan Institute of Management Studies (JIMS)

Bachelor of Engineering / Bachelor of Technology - B.Tech (Computer Science and Engineering) -

Jagannath Gupta Institute of Engineering and Technology
Nupur Sharma