Nurus Saba

Fintech Company with 700+ employees Led effort to design, implement and administer various employee benefit programs, including, health, life, and disability.

Employee Experience

• Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
• Implemented Background Verification Process
• Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents.
• Organized and led staff orientation programs and training to promote collaboration
• Designed employee surveys to evaluate employee satisfaction.
• Implemented organizational wide employee engagement survey resulting in more than 92% participation.
• Monitored and handled employee claims involving performance-based and harassment incidents.

Employee Benefit

• Partnered with key internal stakeholders such as HRBPs, Marketing, Internal Communications, Legal, Finance, Tax, Payroll and various Committees to ensure efficient plan administration and excellent customer service.
• Managed ongoing relationships with external consultants.
• Managed plan financial reporting and conduct and compare benchmark analyses to identify trends within industry and competitors to provide competitive and cutting edge benefits.
• Maintained benefit plan documentation including plan documents and policies.
• Educated new hires about different benefit plans.
• Designed, evaluated and modified benefits policies to keep programs current, competitive and in compliance with legal requirements.
• Resolved problems, improved operations and provided exceptional service.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Learned and adapted quickly to new technology and software applications.
• Applied effective time management techniques to meet tight deadlines.
• Identified issues, analyzed information and provided solutions to problems.

Training and incubating 50+ Sales Managers on a weekly basis on product knowledge, pitching, prospecting and closures.
Leading the sales OJT process for the most aggressive and sales centric Ed-Tech start up in
India, leading a team of 20+ trainers and 100 Quality Experts/ Auditors, Training batches of
600 + at a time and leading the top sales training process.
• Develop individual coaching plans providing resources and assistance
• Schedule orientation drive-along with senior representatives
• Conducting skills gap analyses to identify areas of improvement
• Designed training curriculum within time and budget constraints
• Coordinate individual and team performance review sessions to discuss strengths and weaknesses
• Monitored sales objectives and results
• Designed the Policy documents in collaboration with core HR Team in alignment with DarwinBox HRMS.

Talent Management & Employee Engagement

Partner with Business Heads/ Stakeholders to provide strategic HR support and implement HR initiatives.
Increase in employee engagement through multi-pronged Engagement Calendar which resulted in lowering attrition to single digits, 96% participation in global employee opinion survey, 85% engagement in employees.
Implement the Competency Framework & its linkages to Performance Appraisal, Recruitment, Structured
Learning interventions
Plan Annual L&D Calendar + Budgets engage with Internal & External Trainers.
Analyze Training feedback & follow through the Action Plan.

Performance Management Systems

Getting HR Portal (SPINE HR)ready for use by checking eligible employees and mapping the employee with correct department and supervisor
Ensure that all Goals and KPIs are finalized as per the deadlines.
Ensure all the reviews are being done for 1st half in the system as per the timelines and every employee is being assessed as per the KPI achievement.
Ensuring that the entire increment process is being completed as per the approved budget.
Preparing the salary increment details as per the Final grade and promotion recommendation.
Rolling out increment and promotion details as per the timelines

Compensation & Rewards

Performance bonus payment as per the approved budget.

Incentive calculation and payment as per the KPI achievement for Sales employees
Monthly rewards disbursement for best Achievers
Diwali Bonus payment as per the timeline
Analyzing the grade wise salaries on regular basis

HIPO Management & Succession Planning

Review existing HIPO List basis last 2 years ratings and ensuring that HQ Guidelines are being adhered
Share Recommended Names For Inclusion / Removal and finalizing the annual HIPO list
Planning 1:1 Caring Session Of HIPO Employees With Department / Division Leader, to understand their career plan and sharing the identified training needs with L&D team.
Identify Key Positions in The Organization & define the criteria based on the information
Identifying successors through assigned exercises (Assessment Centre) & recommendations

Manpower and Labor Cost Management

Preparing the manpower (Off roll & On Roll) on monthly basis and sharing the same with HQ.
Calculating the overall Labor Cost on monthly basis by allocating the cost to all products basis the monthly sales

Talent Acquisition and Manpower Planning

Drive Talent Acquisition Strategy for India to Attract & Onboard Talent, Digitize HR processes and be an employer of choice – Branding on social media.
Conducted ongoing supply and demand analysis for business partners on current and future state staffing and skill needs and designs talent acquisition strategies to meet those needs. Actively participates in annual budget planning forecasting process with business partners,

Talent Acquisition
Build team of 25 people to 75 people. Understood the need of business strategies and made sure the hiring is completed on time.

HR Policy
Drafted and implemented HR policy

HRIS tool Implementation
Implemented HRIS tool (GREYT HR) for smooth functioning attendance, payroll, performance management)

Performance Management System
In Initiating the Goal setting exercise across the levels and regions.
Ensure that all objective sheets are finalized.
Coordinating and assisting in the annual appraisal exercise.

Employee Engagement
Conceptualize the employee engagement drivers for the business groups, keeping in mind the business needs, organization priorities and overall HR Strategies.
One on one session at regular interval and group discussion on monthly basis.
Planning and coordination for Rewards Recognition
Payroll and Vendor Management
Handled monthly payroll cycle, calculating monthly salary payments and maintaining MIS based on calculation of days present and complying to the organization policies.

Talent Acquisition
Took behavioral interview, liaised with vendors explained the position. Made sure the TAT is maintained for all open positions

Talent Management
IJP / IJM roll out.
Sitting in through interview process of IJP & IJM.
Actively involved in succession planning.
Rewards and Recognition
Identifying the technical/non-technical departments or sections where new reward schemes could be introduced.
Coordinating with identified department HODs to devise the mechanism to calculate the productivity for the employees.
Coordinating to decide upon the factors contributing for finalization of employee of the month/year in various departments/sections.
Executing the reward and recognition.

Learning and Development
Plan Annual L&D Calendar basis on appraisal cycle (Identified Training Need) engage with Internal & External Trainers.
Analyze Training feedback & follow through the Action Plan.

• Performed budget analysis to control expenditures and predict future budget needs.
• Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings, and recommending changes.
• Provided troubleshooting and technical assistance in use of PeopleAdmin system.
• Conducted workplace compliance training to reduce liability risks and operate effectively.

Dealt with BFSI recruitment, closed all position and met my target.
• Joined in November - 2008 as Management Trainee.
• Got promoted as consultant in May 2009.
• In October - 2009 Promoted as lead Consultant