Hi, I’m
Nutan Glory Onuel
Senior Customer Care Officer, Centre-Coordinator, Teacher
New Delhi
Summary
To work in challenging and responsible position where I can apply and improve my knowledge & Skill contribute to my dynamic growth oriented organization.I love to teach children. My English is fluent and I have no challenges handling children online. Tutoring children at home is my part time job. I am fully technically equipped. Additionally I have worked in BPO's, hence I am experienced in handling client queries along with counselling for over 6 yrs. To work in a school or any serving opportunity will be one of the greatest honour and privilege for me. I am a dynamic tutor encouraging students in varying subjects with use of creative instructional techniques. Valued educator gifted at identifying and removing roadblocks to learning. I helped students prepare for both standardized tests and future subject grades. I am proactive and caring worker with 8 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
12
years of professional experience
2
Languages
Work History
Home tutor
Job overview
- Class up to 8, all subjects
- 10 yrs Experience.
KidzeeAya Nagar
Centre Head
Job overview
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Resolved problems, improved operations and provided exceptional service.
- Developed strong communication and organizational skills through working on group projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Cultivated interpersonal skills by building positive relationships with others.
Kidzee Vasant Kunj
Pre-primary Teacher
Job overview
- Addressed behavioral and learning issues with parents and daycare management.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Applied play-based strategies to provide diverse approaches to learning.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
Delhi Public School
Public Relation Officer/Front Desk
Job overview
- Enforced speed and parking laws by issuing citations and tickets after infractions.
- Prepared warrants and searched buildings for criminal activity and illegal substances.
- Collected, preserved and analyzed evidence found at crime scenes.
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
Star kid's future school
Teacher
05.2015 - 05.2018
Job overview
- Taught all subjects grade 1 student.
Silgate Solutions
Sales Representative
05.2015 - 05.2018
Job overview
- Sales and customer service for UK and US process.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Convergys(Concentrix)Thane
Customer care officer
03.2006 - 11.2012
Job overview
- Customer care, handling queries and providing solutions.
- Analyzed customer feedback to identify areas for improvement.
- Evaluated interactions between associates and customers to assess personnel performance.
- Coordinated timely responses to online customer communication and researched complex issues.
- Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
Education
St Paul CollegeMumbai, India
High School Diploma
04.2001
University Overview
- Graduate from U.P. University
- Fashion design course at I lead NGO
- DIPLOMA in Early Childhood Care
Skills
Group and individual coaching
undefinedPrimary Assets
- Excellent communication skills in Indian, UK and US accent.
- Patience and cheerful nature.
Personal Information
- Age: 39 yrs
- Date of Birth: 01/27/84
- Gender: Female
- Nationality: Indian
- Religion: Christian
Timeline
Teacher
Star kid's future school
05.2015 - 05.2018
Sales Representative
Silgate Solutions
05.2015 - 05.2018
Customer care officer
Convergys(Concentrix)
03.2006 - 11.2012
St Paul College
High School Diploma
04.2001
Home tutor
Centre Head
Kidzee
Pre-primary Teacher
Kidzee Vasant Kunj
Public Relation Officer/Front Desk
Delhi Public School
Similar Profiles
Cathy Mih TaylorCathy Mih Taylor
NA at NANA at NA
Ella GoreElla Gore
Esthetician Student at NAEsthetician Student at NA
KOMAL MOREKOMAL MORE
Professional Development | May 2025 – Present at NAProfessional Development | May 2025 – Present at NA
Alex EriksenAlex Eriksen
Private Swim Instructor at NAPrivate Swim Instructor at NA
Manvendra KumarManvendra Kumar
Manager- Finance & Costing at Genpact India Private LimitedManager- Finance & Costing at Genpact India Private Limited