Nuthalapati Pushpavalli
Phirangipuram
Summary
Logical data analyst skilled in requirement analysis, software development and database management. Self-directed and proactive professional with several years of vast experience collecting, cleaning and interpreting data sets. Natural problem-solver possessing strong cross-functional understanding of information technology and business processes.
Overview
2
2
years of professional experience
Work History
Data Analyst
Lagroce Retail Technolgies Private Limited
Hyderabad
09.2023 - Current
- Interpreted customer support data using Excel to uncover trends in issue frequency, agent performance, and customer engagement.
- Designed and updated interactive dashboards in Power BI to visualize key metrics such as ticket resolution times, satisfaction scores, and churn drivers.
- Performed data cleaning and validation to enhance the quality and reliability of CRM exports used in reporting.
- Delivered actionable insights to product and operations teams, directly contributing to a 15% increase in customer retention.
- Collaborated across departments to generate custom data reports for business decisions and workflow optimization.
- Conducted periodic audits of CRM data, improving accuracy and reducing discrepancies in reporting by 20%.
- Built a strong foundation in data analysis, business intelligence tools, and KPI monitoring aligned with business goals.
Education
Bachelor of Technology - Computer Science Engineering
St. Mary’s Women’s Engineering College
Guntur01.2023
Intermediate - MPC
A.P.S.W.R.S & Jr. College
Bapatla01.2018
Secondary School Certificate -
K.G.B. Vidyalayam
Pothavaram01.2016
Skills
- Programming Languages: Python, C, Java (Beginner)
- Tools: My SQL, MS Office, Windows OS
- Data Visualisation Tools: Power BI, Tableau
- Concepts: data cleaning, exploratory data analysis, CRM data handling
- Data visualization
- Statistical analysis
- Data cleaning
- CRM reporting
- KPI monitoring
- Business intelligence
- Problem solving
- Dashboard design
Hobbies and Interests
Playing kho-kho and athletics, reading mystery novels
Reading mystery novels
Projects
Sales Dashboard in Power BI (Self-Learning Project) Designed a sample dashboard to analyze sales data by region, time period, and product category., Customer Feedback Analysis Exported support data to Excel and applied basic analysis to identify top issues and sentiment categories.
Accomplishments
- 3rd Place – 100m Running, APREI Society (2015–16).
- 3rd Place – Running (APEI Society).
- Kho-Kho Champion – Rajiv Gandhi Khel Abhiyan Block Level.
Languages
Telugu
First Language
English
Upper Intermediate (B2)
B2
Hindi
Elementary (A2)
A2
Extracurricular Activities
Sports Achievements: 3rd Place – 100m Running, APREI Society (2015–16) 3rd Place – Running (APEI Society) Kho-Kho Champion – Rajiv Gandhi Khel Abhiyan Block Level (You can also add online courses like: “Google Data Analytics – Coursera”, “SQL for Data Analysis – Udemy” etc.)
Timeline
Data Analyst
Lagroce Retail Technolgies Private Limited
09.2023 - Current
Bachelor of Technology - Computer Science Engineering
St. Mary’s Women’s Engineering College
Intermediate - MPC
A.P.S.W.R.S & Jr. College
Secondary School Certificate -
K.G.B. Vidyalayam
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