Nuthan N. Murthy
Bangalore
Summary
My career objective is to utilize my proven and tested 15+ years of experience in revenue cycle management in healthcare operations disciplines.
Dynamic leader with a proven track record at Optum – UnitedHealth Group, excelling in appeals management and compliance oversight. Skilled in performance optimization and empathetic leadership, I drive continuous improvement initiatives, ensuring timely case resolutions and enhanced operational efficiency. Committed to fostering team development and achieving high-quality outcomes.
Overview
23
23
years of professional experience
Work History
Supervisor – Appeals
Optum – UnitedHealth Group
Bangalore
03.2017 - Current
- Lead Appeals Operations ensuring compliance, accuracy, and timely case resolution.
- Manage team performance, coach employees, and implement development plans.
- Drive quality audits, root cause analysis, and continuous improvement strategies.
- Collaborate with cross-functional partners to enhance operational efficiency.
Team Lead
XLHealth Corporation India Pvt. Ltd.
Bangalore
04.2013 - 03.2017
- Supervised Medicare process teams, managing workloads and quality checks.
- Supported training, documentation, and performance alignment.
Senior Analyst
XLHealth Corporation India Pvt. Ltd.
Bangalore
06.2011 - 03.2013
- Handled complex high dollar claim cases ensuring quality and regulatory compliance.
Manager – RCM – Operations Provider (Charge entry
Navigon Infosolutions
Bangalore
04.2003 - 05.2011
- Managed operations, monitored KPIs, and improved workflow performance.
Skills
- Appeals and grievance management
- Leadership and coaching
- Quality compliance oversight
- Regulatory adherence
- Performance optimization
- Process improvement
- Workflow prioritization
- Reporting and metrics
- Effective communication
- Analytical thinking
- Empathetic leadership
Technology Skills
- MS Excel
- PowerPoint
- Word
- Workflow Management Tools
- Appeals/Claims Platforms
- Quality Monitoring Systems
Languages
- English
- Hindi
- Kannada
- English
- Hindi
Qualification
B’com
Personal Information
- Father's Name: K C Narasimha Murthy
- Date of birth: 11/09/81
- Gender: Male
- Nationality: Indian
- Marital status: single
Timeline
Supervisor – Appeals
Optum – UnitedHealth Group
03.2017 - Current
Team Lead
XLHealth Corporation India Pvt. Ltd.
04.2013 - 03.2017
Senior Analyst
XLHealth Corporation India Pvt. Ltd.
06.2011 - 03.2013
Manager – RCM – Operations Provider (Charge entry
Navigon Infosolutions
04.2003 - 05.2011