Nuzra Shaikh
Kharghar
Summary
To learn and function effectively in an organization and to be able to deliver to the bottom line. To upgrade knowledge and skills constantly and create a unique identity in the corporate sector. To achieve excellence in teaching and research. Ability to juggle multiple priorities and achieve results through alignment of cross-functional and multi-divisional activities in a highly collaborative, multi-cultural and team-oriented.
Overview
7
7
years of professional experience
Work History
Production Operative
Dovecote Park Ltd
2024.08 - 2025.07
- Measuring and classifying all raw materials in preparation for production
- Monitoring the production process
- Feeding the raw materials into the machinery
- Operating the production machinery as required, such as lifting equipment with manual pallet truck
- Performing quality assurance and testing checks
- Assembling, packing and labelling the finished goods in preparation for shipment
- Cleaning the machinery and other parts of the production space
- Maintaining an inventory of the goods and raw materials in the factory or warehouse
- Noting machine faults and reporting to maintenance officers as required
- Maintaining work areas and equipment
Team Member (Cashier)
KFC
2023.05 - 2024.09
- Provide hospitality, working upfront greeting and providing friendly customer service.
- Maintained productive, efficient approach to all tasks.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Trained new team members by relaying information on company procedures and safety requirements.
- Provided primary customer support to internal and external customers.
- Assisting guest in choosing the meal they want and also use to ensure the orders are accurate.
- Maintaining an accurate balanced cash till by following all cash handling procedures.
Business Development Executive
Truvisory Global Services Pvt Ltd
2020.12 - 2021.07
- Strategize ways to build market share, increase revenue and acquire success through innovative developments in organizational structure.
- Worked on data collection on social media for preparing reports and projects.
- Responsible for developing growth strategies and business acquisitions plan to increase client base and achieve revenue objectives.
- Successfully managed business projects and successfully achieved the scheduled goals.
- Responsible for the acquisition, training and growth of regional and national client accounts.
- Identify ways to build brand awareness through engaging campaigns that establish the company’s reputation, incite curiosity and inform potential customers.
ASSISTANT TEACHER
PEU ANJOS
2019.07 - 2020.11
- Partnered with lead teacher to conduct essential task of classroom management.
- Observed and noted the teacher’s educational approaches and theories regarding instructing students.
- Assisted lead teacher with activity planning and developing schedules and routines to ensure children have enough physical activity, rest and playtime.
- Cooperated with teacher in maintaining reports of each student’s challenges, successes and competencies on a regular basis.
Customer Care Representative
Athena BPO Pvt Ltd
2018.03 - 2019.06
- Use to handle customer interaction for an organization.
- The duties include resolving customer complaints, responding to phone call and maintaining customer service records.
- Ensuring the customers are satisfied with products or services by handling complaints and inquiries.
- Taking follow up with clients or customers by phone or email to check that they’re still satisfied with their purchases.
- Troubleshooting common issues with products or services.
- Escalating queries and concerns when necessary.
- Handled customer issues, integrity check, operational working and troubleshooting.
- Escalating the issue to appropriate level depending upon the ageing of fault.
Education
Senior High School -
St Joseph’s High School
Higher Secondary -
S.N.D.T Women College
Bachelors in Commerce -
S M Shetty College
Masters in Commerce -
S M Shetty
MSC Intl. Business - Data Analytics
Ulster University
LondonSkills
- Student Engagement
- Creative Lesson Delivery
- Co ordination and skills development
- Assessment planning and Evaluation
- Mentoring and leadership
- Strong desire to redefine teaching standards
- Ability to teach in both English and Hindi
- Quality assurance
- Inventory management
- Production monitoring
- Customer relationship management
- Supply chain coordination
- Team collaboration
- Problem solving
- Effective communication
Disclaimer
I do hereby declare that the particulars of information and facts stated herein above are true correct and complete to the best of my knowledge and belief.
Personal Information
- Date of Birth: 05/11/97
- Gender: Female
Languages
- English
- Hindi
- Marathi
Languages
English
First Language
Hindi
Proficient
C2
Marathi
Proficient
C2
Timeline
Production Operative
Dovecote Park Ltd
2024.08 - 2025.07
Team Member (Cashier)
KFC
2023.05 - 2024.09
Business Development Executive
Truvisory Global Services Pvt Ltd
2020.12 - 2021.07
ASSISTANT TEACHER
PEU ANJOS
2019.07 - 2020.11
Customer Care Representative
Athena BPO Pvt Ltd
2018.03 - 2019.06
Senior High School -
St Joseph’s High School
Higher Secondary -
S.N.D.T Women College
Bachelors in Commerce -
S M Shetty College
Masters in Commerce -
S M Shetty
MSC Intl. Business - Data Analytics
Ulster University