Analytical Quality Assurance Professional engaged in scalable quality assurance and program development; customer obsessed; uniquely qualified to collaborate with the stakeholders, leveraging skills in both disciplines to achieve synergy and produce successful outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Quality Manager
Amazon Development Centre India Pvt. Ltd
Hyderabad
10.2017 - Current
Managed and mentored a team of 18 in-house QA experts and an offshore team of two.
Designed and implemented test plans for stabilizing new launch Quality programs. This included gathering, analyzing and validation of the requirements. In addition, developed user guide documentation sets for the process.
Performed detailed gap analysis and strategized comprehensive metrics to improvise the productivity monitoring and enhance overall performance of process.
Worked on developing existing metric system so as to improve the Accuracy, Precision of deliverables and to reduce the false feedback's.
Developed and updated quality control standards, methods and procedures to meet compliance requirements.
Delivered projects insisting on the highest standards
Driven and implemented continuous quality improvements and conducted root cause analysis to eliminate errors
Optimized program Headcount by statistically studying the CI & MoE of the process
Prepared cost estimates for the projects
Education
Bachelor of Science - Electronics And Communication Engineering
Lovely Professional University
Punjab, India
06.2015
Skills
Quality Assurance
Program Management Techniques
Operational improvements
Minitab, Six Sigma techniques, MS Excel
Performance Evaluation
Leadership skills
Problem-Solving Abilities
SharePoint, Power BI, R Programming, SQL
Certification
Lean Six Sigma - Yellow Belt
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Quality Manager
Amazon Development Centre India Pvt. Ltd
10.2017 - Current
Bachelor of Science - Electronics And Communication Engineering
Device, Digital & Alexa Support Ops D2TS GrpM at Amazon Development Centre (India) Pvt. Ltd.Device, Digital & Alexa Support Ops D2TS GrpM at Amazon Development Centre (India) Pvt. Ltd.