Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
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AMIT NAYAK

Bengaluru

Summary

Results-driven Systems Reliability Engineer with over a decade of experience in systems engineering, network protocols, virtualization, and containerization. Skilled in troubleshooting complex technical issues, automating system maintenance, and providing scalable solutions for enterprise environments. Collaborates effectively with cross-functional teams to guarantee high availability and performance of critical systems.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Systems Reliability Engineer-2

Nutanix
08.2020 - Current
  • Enhanced product serviceability by testing new features and developing tools to streamline field deployment processes.
  • Authored comprehensive Nutanix KB articles to provide reusable self-service solutions for incident resolution.
  • Diagnosed and resolved hardware failures, coordinating with customers to dispatch replacement parts efficiently.
  • Analyzed configuration and log files to perform root cause analysis for complex technical issues.
  • Monitored technical alerts across Nutanix products and alliances, mitigating risks to customer environments.

Systems Reliability Engineer

Nutanix
09.2018 - 08.2020


  • Troubleshoot, debug and diagnose customer technical software issues with auto-support infrastructures.
  • Provide analysis of the existing customer base to avoid and minimize risks in the field.


Co-op System Integration Engineer

DELL EMC
06.2017 - 12.2017
  • Executed interoperability tests for EMC and third-party hardware/software, ensuring seamless integration.
  • Configured and upgraded firmware on Brocade Switches and iDRAC Dell Servers.
  • Performed storage provisioning on arrays and zoning configuration on switches.
  • Tested RedHat Kernel Errata releases with EMC arrays (XtremIO, Unity) and qualified InfoScale 7.3 on Windows 2016 with DMP.
  • Supported system administration tasks for Windows, VMware ESX/ESXi, and Linux (RHEL/SUSE).

Sr. Implementation Engineer

Six Dee Technologies
12.2011 - 08.2016
  • Provided engineering support for Red Hat Linux, MySQL databases, and application software deployments.
  • Debugged and resolved core customer issues at feature and product levels, ensuring high customer satisfaction.
  • Automated system maintenance tasks through scripting significantly reduce operational time.
  • Managed implementation of VAS projects (SMSC, USSD G/W, SDP, CRBT, OBD, IVR), coordinating with stakeholders.
  • Handled L2/L3 network protocol troubleshooting and resolved incident tickets promptly

Education

Master of Science - Telecommunication System Management

Northeastern University
Boston, MA
06.2018

Bachelor of Technology - Electronics and Communication Engineering

National Institute of Science & Technology
05.2010

Skills

  • Operating Systems: Linux, Windows
  • Virtualization Platforms: VMware, Nutanix, AWS (EC2, VPC)
  • Application Protocols: DNS, DHCP, HTTP, SSL, FTP, NFS, SSH
  • Networking Protocols: RIP, STP, VLAN, ARP, TCP, UDP
  • Container Tools: Kubernetes, Docker
  • Version Control: Git

Certification

NCM, VMware Data Center

Languages

English

Timeline

Systems Reliability Engineer-2

Nutanix
08.2020 - Current

Systems Reliability Engineer

Nutanix
09.2018 - 08.2020

Co-op System Integration Engineer

DELL EMC
06.2017 - 12.2017

Sr. Implementation Engineer

Six Dee Technologies
12.2011 - 08.2016

Master of Science - Telecommunication System Management

Northeastern University

Bachelor of Technology - Electronics and Communication Engineering

National Institute of Science & Technology

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AMIT NAYAK