NYNEES PATTUVAM
CALICUT KERALA
Summary
Accomplished Senior Branch Manager with a proven track record at Bank of Baroda, enhancing customer satisfaction and expanding the customer base through expert credit administration and exceptional relationship management. Skilled in financial analysis and collaborative teamwork, I've driven significant market penetration and operational excellence. Excel at communication , negotiation and leadership, fostering positive client interactions and team development.
Overview
12
12
years of professional experience
Work History
Senior Branch Manager
Bank of Baroda
KASARAGOD
06.2022 - Current
- Oversee all branch activities to ensure smooth operations and compliance with policies.
- Drive sales and service goals by managing daily operations and staff performance.
- Build and maintain client relationships to increase the customer base and loyalty.
- Initiate marketing campaigns to enhance product visibility and market penetration.
- Prepare and manage business budgets to align with.
- Utilized advanced technical skills and expertise to troubleshoot complex problems, and implement solutions.
Regional Credit Manager
Bank of baroda
Calicut
11.2019 - 05.2022
- Applied a deep understanding of industry best practices and legal requirements to prevent critical incidents.
- Collected and checked borrower income, credit history, and employment information.
- Oversee daily operations, manage credit facilities, and resolve client issues.
- Negotiated payment plans with delinquent customers in order to minimize losses due to non-payment.
- Proactively identified and resolved issues, maintaining quality and accuracy.
Branch Manager
Bank of Baroda
Calicut
09.2016 - 10.2019
- Consistently met and exceeded monthly targets related to New-to-Bank (NTB) customer acquisition.
- Led efforts to establish and maintain strong payroll relationships with corporate clients, working to onboard new employees onto the bank’s payroll system, and ensuring smooth service delivery.
- Promoted high customer satisfaction by resolving problems with knowledgeable, friendly service.
Assistant Manager of Operations
BANK OF BARODA
CALICUT
05.2013 - 08.2016
- Managed daily branch operations, ensuring compliance with banking policies and federal regulations.
- Oversaw the processing of loan applications, from initial review to final approval, and disbursement.
- Provided a value-added approach to meet customers' personal financial needs by analyzing and profiling customers, and cross-selling financial products.
- Negotiated terms and conditions of loans and lines of credit with high net worth clients.
Education
MBA - Banking And Finance
BHARTHIAR UNIVERSITY
COIMBATORE , TN12-2018
JUNIOR ASSOCIATE IN INDIAN INSTITUTE OF BANKERS - Banking And Finance
INDIAN INSTITUTE OF BANKING AND FINANCE
MUMBAI INDIA06-2018
BACHELOR OF TECHNOLOGY - Computer Science And Engineering
MAHATHMA GANDHI UNIVERSITY
KOTTAYAM KERALA09-2011
Skills
- Credit administration and monitoring
- Retail and corporate loan processing
- Collaborative team player
- Customer Relationship Management
- Financial analysis
- Risk analysis
- Proficient in MS Office
- Problem-solving skills
- Written, verbal, communication, negotiation, and presentation skills
Languages
Malayalam
First Language
English
Advanced
C1
Arabic
Beginner
A1
Hindi
Advanced
C1
Timeline
Senior Branch Manager
Bank of Baroda
06.2022 - Current
Regional Credit Manager
Bank of baroda
11.2019 - 05.2022
Branch Manager
Bank of Baroda
09.2016 - 10.2019
Assistant Manager of Operations
BANK OF BARODA
05.2013 - 08.2016
MBA - Banking And Finance
BHARTHIAR UNIVERSITY
JUNIOR ASSOCIATE IN INDIAN INSTITUTE OF BANKERS - Banking And Finance
INDIAN INSTITUTE OF BANKING AND FINANCE
BACHELOR OF TECHNOLOGY - Computer Science And Engineering
MAHATHMA GANDHI UNIVERSITY
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