MS OFFICE
VISHNU K
EVENT COORIDINATOR AND CELEBRITY MANAGER
PALAKKAD
Summary
Creative event organizer with success in planning and executing small to large weddings from start to finish while maintaining highest levels of client satisfaction. Adept in creating robust vendor partnerships to mutually build businesses. High-performing Event Manager with extensive portfolio of domestic project accomplishments spanning 7 years. Outgoing, hands-on professional bringing valuable relationship building and retention skills, which amassed diversified network of service providers, ensuring optimal quality, and results for successful client events.
Overview
7
7
years of professional experience
18
18
years of post-secondary education
4
4
Languages
Work History
EVENT MANAGER
EZON EVENTS
11.2017 - Current
- Coordinated florists, photographers, and musicians for events.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Generated ideas to enhance and expand current event offerings.
- Produced detailed proposals for events to document timelines, suppliers and budgets.
- Recruited trained, and managed teams of volunteers to assist with event operations and logistics.
- Enhanced overall event ambiance by working closely with lighting designers and audiovisual technicians during the setup process.
- Prepared invitations to send out to guest lists.
- Liaised with clients to determine exact event requirements.
- Developed marketing materials and promotional campaigns to maximize event attendance and visibility.
- Coordinated with sales and marketing teams to publicize and promote events.
- Developed and implemented successful marketing plans to generate event revenue.
- Reduced event costs by negotiating favorable terms with suppliers and vendors without compromising on quality or service levels.
- Ensured smooth transitions between program elements at live events through effective stage management techniques.
- Maintained and built comprehensive database of industry contacts, vendors and venues.
- Implemented innovative event themes and designs to create memorable experiences for attendees.
- Coordinated with kitchen or catering staff on delivery, timing and service style of food.
- Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Established relationships with key stakeholders, fostering long-term partnerships for future collaborations.
- Coordinated large-scale conferences for industry professionals, resulting in increased networking opportunities.
- Saved clients substantial amounts of money by identifying cost-saving alternatives in various aspects of their events.
- Increased client satisfaction by consistently delivering well-executed events within budget constraints.
- Conducted post-event evaluations to identify areas for improvement and implement necessary changes in future planning efforts.
- Assembled creative and innovative event attractions based on internal capabilities.
- Enhanced attendee experience through careful selection of venues and catering providers.
Body Shop Manager
Royal Enfield
11.2017 - 06.2023
- Developed strong relations and partnerships with ROYAL ENFIELD vendors and insurance companies to facilitate productive business dealings.
- Maintained employee morale and increased production 100% through employee appreciation.
- Achieved cost savings by negotiating favorable terms with suppliers and consistently reviewing vendor contracts for best value.
- Supported customer service and satisfaction objectives by resolving escalated issues, establishing payment arrangements and promoting sales.
- Stocked shop with equipment, parts and other resources to promote timely service.
- Optimized inventory management, reducing waste and ensuring availability of necessary parts for timely repairs.
- Supervised and managed shop operations and tasks.
- Boosted revenue by developing strategic marketing initiatives and promotional campaigns for the body shop.
- Managed automotive system and associated software to maintain accuracy and completeness of service invoicing.
- Prepared work orders by describing repair and replacement services required, obtaining approval signatures, and entering orders into work management system.
- Implemented quality control measures to ensure consistent high-quality repairs that met or exceeded industry standards.
- Reduced turnaround time for vehicle repairs by consistently monitoring progress and addressing bottlenecks promptly.
- Increased employee retention through effective performance management, coaching, and team-building activities.
Warranty Manager
Royal Enfield
01.2018 - 12.2020
- Maintained up-to-date knowledge of industry best practices and regulatory requirements to ensure the warranty department operates in compliance with all applicable standards.
- Developed comprehensive product knowledge to accurately assess and diagnose reported issues for appropriate solutions.
- Collaborated with sales and service teams to provide seamless customer experiences during the warranty process.
- Provided exceptional technical support services, troubleshooting complex issues with minimal need for follow-up visits or additional repair work required under the manufacturer''s warranty coverage.
- Facilitated efficient communication between all relevant departments involved in processing warranties, fostering a collaborative environment that supports successful resolutions.
- Implemented a user-friendly online system for customers to submit their claims conveniently while expediting the review process internally.
- Conducted regular audits of service center workmanship to maintain high-quality repair standards under manufacturer guidelines.
- Coordinated cross-functional efforts between engineering, production, and customer support teams to address recurring product issues effectively.
- Analyzed warranty data to identify trends and areas for improvement in both product quality and servicing procedures.
- Led continuous improvement initiatives within the organization by identifying opportunities to enhance existing processes based on feedback from both internal and external stakeholders.
- Increased accuracy in warranty documentation by implementing standardized forms and protocols for claim submissions.
- Reduced warranty costs by implementing effective quality control measures and proactive maintenance strategies.
- Streamlined warranty claim processes for increased efficiency and faster resolution times.
- Negotiated favorable terms with vendors for extended warranties or discounted replacement parts, reducing overall expenses related to product repairs or replacements.
- Managed budgetary responsibilities for the warranty department, ensuring cost-effective allocation of resources.
- Created detailed reports on warranty metrics, providing valuable insights for company-wide strategic planning initiatives.
- Improved customer satisfaction by efficiently managing warranty claims and promptly addressing concerns.
- Enhanced team performance through consistent training, coaching, and mentoring of warranty department staff.
- Developed a comprehensive training program for new hires, ensuring they quickly acquire the necessary skills and knowledge to excel as Warranty Managers within the company.
Education
Bachelor Of Engineering - MECHANICAL ENGINEERING
NEHRU INSTITUE OF ENGINEERING AD TECHNOLOGY
COIMBATORE, TAMIL NADU 06.2013 - 05.2017
Diploma - MECHANICAL ENGINEERING
SREENARAYANA GURU POLYTECHNIC COLLEGE
COIMBATORE, TAMIL NADU 05.2010 - 05.2013
First School Leaving Certificate (FSLC) - Primary Education
TECHNICAL SCHOOL
PALAKKAD, KERALA 06.1996 - 05.2007
SECONDARY SCHOOL - Computer Science
GOVENT MOYAN MODEL HIGHER SECONDARY SCHOOL
PALAKKAD 04.2001 -
Skills
Team leadership and supervision
Cross-functional teams leadership
Guest Management
Social Media Management
Catering Coordination
Vendor and contract negotiations
Team mentorship
Client meetings
Promotional advertising
Crisis Management
Venue Selection
Vendor Relationship Management
Project Management
Vendor Management
Vendor coordination
Event sales
Event Evaluation
Transportation and logistics planning
Project Oversight
Budget Management
Event Marketing
Event Technology
Guest Relations
Operations Oversight
Records Maintenance
Personal Information
- Passport Number: L3648362
- Date of Birth: 12/22/1991
- Gender: Male
- Nationality: India
- Marital Status: Single
Software
ADOBE PHOTOSHOP
Timeline
Warranty Manager
Royal Enfield
01.2018 - 12.2020
Body Shop Manager
Royal Enfield
11.2017 - 06.2023
EVENT MANAGER
EZON EVENTS
11.2017 - Current
Bachelor Of Engineering - MECHANICAL ENGINEERING
NEHRU INSTITUE OF ENGINEERING AD TECHNOLOGY
06.2013 - 05.2017
Diploma - MECHANICAL ENGINEERING
SREENARAYANA GURU POLYTECHNIC COLLEGE
05.2010 - 05.2013
SECONDARY SCHOOL - Computer Science
GOVENT MOYAN MODEL HIGHER SECONDARY SCHOOL
04.2001 -
First School Leaving Certificate (FSLC) - Primary Education
TECHNICAL SCHOOL
06.1996 - 05.2007
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