ODUGATHUR MOHAMED AQYAR

Key Responsibilities and Achievements:

Warehouse & Delivery Management:

• Accountable for managing 6+ warehouses across Tamilnadu and Kerala handling both Forward and Reverse.
• Managing Same-day and Next-day deliveries efficiently across the Sites with 15+ Client Warehouse Pickups.

Reverse Logistics:

• Spearheading Reverse Deliveries for 15+ client locations in and around Chennai, ensuring timely and accurate returns processing.

Manpower & Operations Oversight:

• Successfully running daily operations with a Team of 3 on-roll staff and 70+ ground-level personnel across multiple functions.

Last Mile Delivery:

• Overseeing the delivery of shipments to 90+ Last Mile (LM) centers across Chennai every day, ensuring strict adherence to SLAs.

Shipment Processing:

• Handling a throughput of 60,000 shipments across the region, with 20,000+ processing Volume daily from the Chennai Distribution Center (DC), including 1,000+ return Delivery's per day.

Client-Specific Fulfillment (Flipkart):

• Managing Flipkart client warehouse SDD operations, consistently fulfilling a daily volume of 3,000 orders without disruptions.

Multi-Client Coordination:

• Ensuring seamless deliveries from 10+ client sites, maintaining high service quality and operational efficiency.

Central Coordination & Optimization:

• Coordinating with Central Team (CT) for volume projections, pickup optimization, return handling, and load clearance planning, contributing to strategic decision-making and resource allocation.
  

• Develop and understand performance metrics to assist with driving business results.
• Achieving the business targets on SLA's, Cost and other key indicators.
• Communication with external customers (Vendors / Suppliers) and internal customers (Finance, FCSC) both on phone and emails.
• Systematically escalate problems to the respective departments to follow up on the resolutions to ensure timely dispatch.
• Plan and monitoring the shipments from FM to LM by scheduling on daily and weekly routes.
• Validating MIS Reports (BBD & BAU Reports).
• Suggesting route optimisation for speed delivery through transportation model.
• Coordinating with appropriate vendors for timely vehicle placements and tracking it end to end.
• Ensuring timely dispatch and connectivity of shipments.
• Attaining management target such as zero CPD breach and misshipments.
• Serving 106 LPST along with a cross dock volume of 50k in all 3 shifts (24/7) in BBD on a daily basis.
• Following SOP and maintaining 100% material handling and process adherence in every dispatch.

• Turn Around Coordinator.
• Playing lead role in RAMP operations.
• Handling baggage and cargo movements for the specified aircraft.
• Responsible for arranging vehicles and manpower to handling flight at ramp area.
• Responsible in handover the mishandled baggage to the customer on time.
• Ensuring baggage and cargo are loaded as per terms and condition.
• Ensuring mishandled and damaged baggage cases are handled as per airline policy.
• Responsible for smooth passengers movements in terminal.
• To maintain clear communication lines amongst colleagues at the airport in case of any disruptions to work flow.
• Handling Disruption flights.
• Performing pre & post flights works, admin works.
• Updating daily reports of flight handling to handling agent and respective companies.