Oindrila Biswas
Kolkata,WB
Summary
Results-driven Workforce and Resource Management professional with 11+ years of experience managing resource allocation, staffing strategies, and operational compliance in global delivery environments. Proven expertise in analyzing workforce challenges, developing strategic staffing solutions, mentoring high-performing teams, and partnering with stakeholders to achieve business objectives.
Overview
11
11
years of professional experience
3
3
Languages
Work History
Senior Associate 2 – Resource Management / Deployment
PwC AC
07.2021 - 04.2025
- Managed end-to-end resource allocation to meet business unit and client requirements.
- Analyzed staffing gaps and utilization trends to develop strategic workforce solutions.
- Implemented staffing portfolio plans to support business needs.
- Mentored junior staff and enhanced operational capabilities.
- Ensured compliance with internal policies and regulatory standards.
- Built strong stakeholder relationships.
- Provided subject matter expertise on workforce planning.
- Delivered workforce performance reports.
- Supported system enhancements.
Audit Assurance Professional
PwC Acceleration Center
12.2013 - 06.2021
- Coordinated workforce allocation and scheduling.
- Conducted staffing forecasts.
- Maintained compliance with service standards.
- Mentored junior professionals.
Education
MBA -
Indo-German Chamber of Commerce
01-2013
B.Com. (Hons.) - undefined
University of Calcutta
01-2010
Skills
Resource Allocation & Optimization, Workforce Planning & Forecasting, Staffing Strategy Development, Capacity & Demand Management, Performance Analysis & Reporting, Compliance & Policy Governance, Stakeholder Relationship Management, Team Mentoring & Development, Process Improvement, Operational Effectiveness, Portfolio Staffing Management, SLA & KPI Management, Cross-Functional Collaboration, Decision Support & Subject Matter Expertise, Risk & Quality Management
Accomplishments
- - Improved utilization through advanced forecasting.
- - Developed standardized dashboards.
- - Strengthened compliance frameworks.
- - Enhanced stakeholder satisfaction.
AWARDS & RECOGNITION
Act with Integrity Award (2023, 2024), Work Together Award (2024), Make a Difference Award (2023), Multiple Spot & Quarterly Awards
Timeline
Senior Associate 2 – Resource Management / Deployment
PwC AC
07.2021 - 04.2025
Audit Assurance Professional
PwC Acceleration Center
12.2013 - 06.2021
B.Com. (Hons.) - undefined
University of Calcutta
MBA -
Indo-German Chamber of Commerce