OINDRILA DUTTA
Bengaluru
Summary
Results-driven professional with expertise in Power BI, ITIL-certified IT Service Management, SQL, Excel Power Query, and Python basics.. Adept at vendor management, cross-functional collaboration, and process optimization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Project and Reporting Analyst
Appen
04.2022 - 10.2025
- Coordinate project reporting through Power BI dashboards and Excel reports.
- Monitor daily vendor tickets to identify trends and potential risks.
- Provide early warnings to the project team based on ticket analysis.
- Managed vendor communications to ensure alignment and transparency.
- Ensure prompt resolution of vendor queries and issues.
Change Manager
Kyndryl
04.2020 - 04.2022
- Delivered end-to-end change services for clients.
- Collaborated with technical teams for timely implementation.
- Maintained process records using ICD tool.
Data IO Technician
Delux
04.2019 - 04.2020
- Executed remote tasks on Linux servers in a media production environment.
Software Developer
Technogleam
05.2016 - 01.2018
- Developed business websites for firms, hotels, hospitals, and institutions.
- Analyzed client requirements and defined system architecture.
- Managed front-end design and database systems.
Education
B.Tech. - Information Technology
FIEM
WB, India01.2013
Skills
- Power BI
- DAX
- Power Query
- Excel
- Microsoft fabrication
- Power Automate
- Tableau
- SQL
- Python
- ITIL frameworks
- Vendor coordination
- Service Management
- HTML
- CSS
- JavaScript
Certification
PL-300 Microsoft Power BI Certification, Simplilearn, 04/2022 - 10/2025
Languages
- English (Fluent)
- Hindi (Fluent)
- Bengali (Fluent)
Timeline
Project and Reporting Analyst
Appen
04.2022 - 10.2025
Change Manager
Kyndryl
04.2020 - 04.2022
Data IO Technician
Delux
04.2019 - 04.2020
Software Developer
Technogleam
05.2016 - 01.2018
B.Tech. - Information Technology
FIEM