Oishi Dutta

Managing +1000 employees of Banking & Finance (BFS) line of business across Asia, Europe, USA and Growth office

Strategic Hands on Experience~ 40%

• Crafted a comprehensive people strategy to articulate talent management goals proposed for FY25 in the review call of delivery operational metrics
• Create HR Playbook post acquisition of ComTec Co enable collaboration with Client HR for smooth integration into the system and Tech Mahindra policies
• Revisit changes in Pyramid for the unit and publish monthly dashboard
• Successfully retain employees with compensation changes or pro active measures to meet attrition FY of 12.5%

Collaboration & Growth~ 35%

• Work with COE's (Talent, LLS and PM) to drive engagement and learning programs
• Organize onsite HR connects and revisit region employment laws to improve ICSAT
• Mentor 2 HR Interns to achieve their individual targets

Change Management and Process Owner~25%

• Build and capture best practices in Culture Newsletter for entire BU
• Record responses and prepare actionable change that contributed to improve HR Customer Satisfaction (CSAT) by 0.5%

One-Year Assistant to talent transformation head APAC from India out of a 6 member HR Transformation Team. I Shadowed a team of 5 HR BP's to implement strategic projects and deliver the country or global APAC talent management agenda. As a SME directly reported to the Regional HR (India) and Talent Transformation Leadership (Singapore)

HR Tech Hands on Experience~ 35 %

• Improved data accuracy and reporting capabilities of a cross-functional HRIS system.
• Made presentations and upskilling data insights for Talent transformation team.
• Support implementation of Talent Management module and prepare business case for Proof of Value (POV)
• Support 98% footfall in career development portal

Process Owner ~ 35 %

• Drove two promotion cycles and performance management independently for team members
• Implement the new Job Family Framework (JFF) and agile goal setting template through +6 HR BP's

Collaboration & Team Management~ 30%

• Act as a SME and Mentor for 6 HR BP's to implement talent management goals
• Developed project plans outlining scope, objectives, and timelines for focus accounts

Project experience in implementing diversity programs for Citibank customer through process design, talent operating model design and technology enablement

Diversity Partnering and Change Management~50%

• Partnering for the largest BFS client
• Drive the employee communication charter and diversity calendar
• Deploy diversity and learning campaigns for entire BU improving representation of women in leadership
• Manage and own Employee Resource Groups for D&I
• Identified knowledge gap for soft skill development for BA's and initiate Tech Talks

Team Management & Analytics ~50%

• Present to Group Strategy Head with workforce data like demographics, attrition, Bench and learning utilisation
• Capture and analyze annual pulse and dip stick surveys
• Moved to central strategy role in Feb 2020 to lead senior executive hiring operations PAN India. Contribute to automated, agile dashboards and improve process metrics for hiring. Lead Talent acquisition strategy and engaged business heads with data insights and assure 2-3 recruiter performance and credibility.