Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Languages
Timeline
BusinessAnalyst
Ojash Tiwari

Ojash Tiwari

Navi Mumbai

Summary

Dynamic Sr. Manager at IndiaMART Intermesh Ltd with a proven track record in client relationship management and revenue growth. Achieved an 80%+ renewal rate by implementing effective sales strategies and leading a high-performing team.

Expert in negotiation techniques and fostering long-term partnerships, driving significant multi-sector growth.

In my opinion, sales is an art. Sales executives should work like doctors or consultants; the customer is God. If you want to drive good sales and close deals, try to find the actual requirements of the customer. Each customer has some dreams, expectations, and needs; you just need to know the right requirements, and present them accordingly.

This way, I achieved a good deal with the relationship.

A results-driven professional with extensive experience in sales, client management, and team leadership across multiple industries, including machinery, pharmaceuticals, plastics, and steel. Started as a Sales Executive, rapidly advancing to a Senior Manager at IndiaMART, demonstrating strong ground-to-management skills. Achieved 90+ marks in appraisals, consistently exceeding targets through strategic training, revenue growth initiatives, and client relationship management. A hardworking leader with deep industry knowledge, a passion for driving sales, and a proven ability to scale businesses through innovation and execution.

Overview

5
5
years of professional experience
5
5
Certification

Work History

IndiaMART Intermesh Ltd

Sr.Manager
Navi Mumbai
11.2022 - Current
  • Manage a portfolio of 700+ manufacturers, suppliers, and traders across multiple industries, including machinery, pharmaceuticals, plastics, and steel, with a turnover range of ₹50 Cr to ₹500 Cr.
  • Lead and mentor a team by assigning over 700 STS, ensuring optimal distribution and performance tracking.
  • Achieved an 80%+ renewal rate by providing strategic training, sales guidance, and client relationship management support.
  • Conduct daily audits of team meetings and calls, ensuring quality interactions, and compliance with business objectives.
  • Facilitate regular training sessions to enhance sales strategies, drive revenue growth, improve CMR, and maximize upsell opportunities, while minimizing non-renewals.
  • Directly engage with key clients to understand their business needs, offer tailored solutions, and strengthen long-term business relationships.
  • Contributed to multi-sector growth, leveraging insights from different industries to optimize sales strategies, and enhance cross-industry expertise.

Byju’s, Think & Learn Pvt. Ltd.

(SR.Business Development Associate)
Varanasi
05.2021 - 11.2022
  • Working in a 200+ city-wide sales team of the company under strict weekly targets to consistently meet changing sales targets put forward by the company, using strong business development, negotiation, and sales techniques yielding quick and efficient closings, developing and closing prospects, maintaining a constant relationship with said prospects, and cultivating future relationships. Generated $80L+ revenue as an individual contributor within a span of 13 months during lockdown, accredited as one of the top performers in the clan. Designated as a team lead to motivate, help, and achieve desired team targets. Introduced and trained fellow associates while transitioning into different sales models. Navigates high-stress situations, and achieves goals on time and under budget.

SLANTCO,INTERNATIONAL PVT.LTD,

Executive
Noida
04.2020 - 05.2021
  • Provided end-to-end POS solutions, including hardware and software, for retail businesses such as marts and shops.
  • Generated ₹50+ lakh in revenue by acquiring and closing deals with key retail clients.
  • Led end-to-end sales cycles, from lead generation to final deal closure, ensuring a seamless customer experience.
  • Specialized in web ERP solutions, helping businesses streamline operations and improve efficiency.
  • Developed strong client relationships, offering tailored solutions to enhance business productivity and sales operations.

Education

Bachelor of Computer Applications -

Sarvepalli Radhakrishnan University
Bhopal
06-2019

XTH -

PNIC INTER COLLEGE
Ballia Uttarpradesh
05-2016

G.HSS SCHOOL
Ballia
06-2014

Skills

  • Client relationship management has been a cornerstone of my sales success; I believe in building genuine, long-term relationships by deeply understanding each client’s unique business needs, challenges, and goals My approach begins with actively listening and identifying the core requirements of the customer, much like a consultant or advisor By aligning these insights with the right product or solution, I ensure that every pitch is not just a sale, but a value-driven offering tailored to their objectives This strategic alignment fosters trust, encourages repeat business, and ultimately delivers measurable success for both the client and the organization Through consistent support, follow-ups, and solution-focused engagement, I’ve helped drive strong renewal rates and long-term partnerships across diverse industries
  • Sales strategy development involves analyzing market trends, understanding customer behavior, and aligning product offerings to meet specific need , goal-oriented strategies that boost conversions, enhance customer engagement, and drive sustainable revenue growth By training teams on these strategies, I ensure consistent execution, and measurable impact
  • Negotiation Techniques involve active listening, understanding client pain points, and creating win-win solutions I focus on value-based negotiation, building trust, and closing deals that benefit both the client and the business
  • Team Leadership means inspiring, guiding, and empowering teams to achieve common goals I focus on clear communication, skill development, and fostering a performance-driven, collaborative environment
  • Proficient in operating CRM and cloud communication platforms such as LeadSquared, Knowlarity, and Ameyo to streamline lead management, automate workflows, and enhance customer engagement Skilled in leveraging ChatGPT and other AI tools like Grammarly, Trello AI, and Notion AI for content generation, task automation, and productivity enhancement Continuously exploring emerging tech trends to drive smarter decision-making and optimize sales operations

Certification

  • Field Sales Management (IIT Madras)
  • Essential Management Skills (International Business Management Institute), Berlin, Germany
  • International Business & Economics (IBMI, Berlin, Germany)
  • Human Resource and Management (IBMI, Berlin, Germany)
  • Team Management (Master-O), July 2024 - August 2032
  • AI Tools Workshop (be10X)
  • Project Management Foundation: (LinkedIn) Feb 2023
  • PIVOT TABLE (Great Learning) (April 2024)
  • VLOOKUP (Great Learning) (April 2024)

Affiliations

  • Team Mentorship and Training – Regularly conduct training sessions to enhance sales skills and performance
  • Industry networking – engage with professionals across multiple sectors to stay updated on market trends
  • Business Strategy & Growth – Passionate about identifying opportunities for business expansion, and revenue growth
  • Technology & ERP Solutions – Enthusiastic about leveraging digital tools and automation to optimize business operations
  • Personal development – continuously learning through business seminars, leadership workshops, and industry research

Accomplishments

🏆 Employee of the Year – Recognized for outstanding performance, dedication, and contribution to team success.

📈 Quarterly Renewal Champion – Consistently achieved the highest client renewal rates, maintaining 80%+ retention.

🎯 Highest Demo Catered – Conducted the most successful product demonstrations, leading to high conversion rates.

🚀 Emerging Leader Award – Acknowledged for exceptional leadership, mentorship, and team management skills.

Languages

Hindi
First Language
English
Intermediate (B1)
B1
Marathi
Beginner
A1

Timeline

IndiaMART Intermesh Ltd

Sr.Manager
11.2022 - Current

Byju’s, Think & Learn Pvt. Ltd.

(SR.Business Development Associate)
05.2021 - 11.2022

SLANTCO,INTERNATIONAL PVT.LTD,

Executive
04.2020 - 05.2021

Bachelor of Computer Applications -

Sarvepalli Radhakrishnan University

XTH -

PNIC INTER COLLEGE

G.HSS SCHOOL
Ojash Tiwari