Ojaswini Palakuru

Primary Skill: SharePoint Administrator

• Experience in Administering Sharepoint Online using SAC (SharePoint Admin center)
• Handling the 0365-group restoration and deletion activities.
• Worked on permission related issue in SharePoint and removing the cache of the users from site collection level.
• Performed bulk restoration of files from recycle bin using Automation.
• Involved in Versioning clean up to reduce the tenant usage for Sharepoint Platform.
• Providing support for creating the release through VSTS (VIsual Studio code Tool).
• Generated Client ID & Secret in Bulk through powershell as the authentication mode in VSTS is switched to Token Authentication.
• Coordinated with Client and Microsoft engineer for resolving the major issues which require MS attention.
• Handled site quota request, enabling external sharing, generating client ID & Secret to the sites as per the request.
• Worked on “I people applications” and it's SQL database tables.
  Perform multiple audits, monitoring disk space and file system utilization.
• Involved in client meetings on daily basis and providing the platform health check details to them.
• Provided KT sessions for the new joiners in order to work as a team.
• Worked on Server Monitoring, Troubleshooting issues.
• Managing SCOM Alerts and taking the necessary need incase of any failure.
• Preparing and delivering Daily, Weekly and Monthly reports.
• Handling incidents, troubleshoot, resolve, or escalate to higher levels when required.
• Maintained incident tracking system & documenting resolution.
• Management of incidents and change request with SLA limitations.
• Monitoring and performing daily health checks for Client platform.
• Able to demonstrate a proactive approach to problem resolution, strong troubleshooting, and problem-solving skills.
• Cross skilled on O365 features (ex: EXO/Groups/OneDrive/Power App/Flows/Forms/Power BI/Yammer/Planner), Adobe Sign and Exchange 2016.
  Microsoft Teams
• Experienced in troubleshooting the issues related to team’s.
  Guided user in Teams Add-in enablement.
• Worked on Planner issues.
• Provided support in changing the teams policies from Teams Admin Center.
• Handled Private Channel issues in the groups.
• Provided support for the user in setting the teams status to normal.
• Tracking the device health status through Aternity tool.
  
  Power BI
• Experienced in creating the Power BI dashboards on my self-interest.
  
  Exchange Administrator
• Experience in Administering Exchange Online using EAC (Exchange Admin center).
• Creating, maintaining distribution lists within the Exchange email environment.
• Provisioned user licenses on an as needed basis.
• Manage Exchange Online users, manage recipients - create, modify, delete, shared mailbox, recover deleted emails, restoration of emails.